Reviews
Amazing service
Mike Brimley was amazing I came to test drive the car and mike was on top of every detail about the car. Friendly great service. Thank you Honda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent dealership.
Friendly atmosphere, great employees. Vasko, Riste, Mike and Don were very proffesional and friendly. I would definitely recommend Gerald Honda of Matteson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Attentive service, quickly completed
The service desk was very courteous an attentive, and the work was quickly completed. They alerted me to recalls on the vehicle, and washed the car when finished.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Service was professional and on time as indicated for the service to my vehicle. It was on time and well appreciated
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very good service.
The service person who checked me in was very pleasant and welcoming. I told him what services I would like and he also checked the computer records to see if anything else needed to be done. I was very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Department
Great Customer Service amazing sales staff and also they probably have one of the best dealership general managers I’ve ever dealt with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and clean facilities
I love the customer service that I receive every time I come to this place. The workers are very professional, genuinely concerned and very helpful. I also like how my appointments are immediately backed up with notification and reminders. This is a great help to me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
Working with Eric was a pleasure. He was great to work with, friendly, and knowledgeable. Even during COVID, it was an easy transaction and would go again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
honda service
This visit was very pleasant. The man who greeted me and took care of getting my car in was very polite and quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Inventory and Customer Service
Jermaine Wood was professional, thorough and went above and beyond as a Salesperson. He was pleasant and we are very pleased with our Honda Civic. Vasko the General Manager was also a pleasure to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase