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Gerald Honda of Matteson

(2,397 reviews)
Visit Gerald Honda of Matteson
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (708) 722-4527 (708) 722-4527
Used (708) 722-5771 (708) 722-5771
Service (708) 722-5375 (708) 722-5375

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gerald Honda of Matteson from DealerRater.

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great service

Art is an amazing mechanic. He is the only one I want to work on my car. Katie is an amazing Service writer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean, p0lite friendly employees.

Very efficient. Close to home. Service managers explain repair needed and why. Appreciate 6 month interest free offered thur sycrony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome customer service

Tim Cardona was awesome he took such great care of me as far as knowing exactly what I was looking for and his knowledge of Honda and the car I chose was above and beyond any experience I have had in the past with buying cars. He genuinely cared about my experience his customer service is impeccable. This young man is going to go far. I normally no offense can't stand dealing with "car salesman" but my experience with Tim would not only have me come back but I would definitely send family and friends his way. His follow up the next day was a very nice surprise and welcomed and he offered up future help if I had any questions. Just a great guy great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change

The wait was minimal and the staff was warm. The waiting area was pleasantly clean. All staff that I encountered spoke cordially.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Quick and easy -- was able to negotiate price over the phone and be all ready for when I went in in person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Tim was very helpful and supportive when making my purchase. I was unsure if that was a good option and he made sure to answer all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Service advisor communicated with me during my visit with additional needs and when my vehicle was going to be finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent sevice

No appointment necessary! I was able to show up without an appointment and get my car serviced without making a prior appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Battery was dead

The battery was dead before I could pull away from the lot. Not a great start. Isaiah was professional. Fingers crossed all works out.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Katie is wonderful in the service dept !!! That’s why I bring my car here ! She is very nice and extremely knowledgeable .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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