Reviews
Sales people were very helpful and willing to give us a
Sales people were very helpful and willing to give us a fair price. Worked to get us the exact vehicle we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, David! We're thrilled to hear that our sales team was able to assist you in getting the exact vehicle you wanted at a fair price. At Gerald Honda of Matteson, we strive to provide the best possible service to our customers. We hope to see you again soon! Sincerely, Todd King General Manager tking@geraldauto.com
I always deal with your service manager Mike Hayes.
I always deal with your service manager Mike Hayes. He's excellent to work with.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, John! We truly appreciate your kind words about Mike and are thrilled to hear that you've had a great experience working with him. At Gerald Honda of Matteson, we strive to provide excellent service, and it’s fantastic to know we're meeting your expectations. We look forward to seeing you again soon! Sincerely, Todd King General Manager tking@geraldauto.com
Quick service, nice waiting area.
Quick service, nice waiting area. Helpful employees. Didn't try to get me to add on any other expenses.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Rachel, for your wonderful review! We're thrilled to hear that you enjoyed our quick service and nice waiting area at Gerald Honda of Matteson. It's great to know our team was helpful and respected your choices without pushing additional expenses. We appreciate your feedback and look forward to serving you again soon! Sincerely, Todd King General Manager tking@geraldauto.com
Tom 12 a fantastic salesman.
Tom 12 a fantastic salesman. No pressure just great information. I'd use him again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you had a great experience with Tom at Gerald Honda of Matteson. Our goal is to provide helpful and informative service without pressure, and it's wonderful to know we succeeded. We look forward to assisting you again in the future! Sincerely, Todd King General Manager tking@geraldauto.com
Kyle was fantastic.
Kyle was fantastic. He made all the difference. He worked patiently with me to answer all my questions and let me drive a number of cars until i found the right one. When he followed up with call he was always polite and respectful.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Francis, for your wonderful review! We're thrilled to hear about your positive experience with Kyle here at Gerald Honda of Matteson. It’s great that he was able to assist you in finding the perfect car and answer all your questions along the way. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Todd King General Manager tking@geraldauto.com
I had to have some work done on my recently purchased
I had to have some work done on my recently purchased Certified Used Accord, but as I usually do, I was not able to wait for my car. After speaking to Service Dept Mgr, Mike Smajo, I was able to have a porter to take me home and pick me up when car was ready. Was never aware of this service before so, I was most grateful to have been offered this service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Doris, for your wonderful review! We're thrilled to hear that you appreciated our porter service while your Certified Used Accord was in for repairs. It’s great to know that Mike and our service team were able to assist you effectively. We truly value your feedback and look forward to seeing you again at Gerald Honda of Matteson! Sincerely, Todd King General Manager tking@geraldauto.com
Mr Tom s very nice and professional.
Mr Tom s very nice and professional. He was helpful and able to provide answers to all my uestions. Overall ratings I will rate this particular a fiev star.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with Tom at Gerald Honda of Matteson. It's great to know he was able to assist you and answer all your questions. We appreciate your feedback and hope to see you again soon! Sincerely, Todd King General Manager tking@geraldauto.com
Easy to schedule, confirmation of scheduling, text to
Easy to schedule, confirmation of scheduling, text to remind me of visit, friendly staff. Good service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, David, for your wonderful review! We're thrilled to hear that you found it easy to schedule your visit and appreciated the reminders and friendly service. At Gerald Honda of Matteson, we strive to provide excellent service and a smooth experience for all our customers. We look forward to seeing you again soon! Sincerely, Todd King General Manager tking@geraldauto.com
"I had a fantastic experience buying my new Honda CRV.
"I had a fantastic experience buying my new Honda CRV. The staff was incredibly knowledgeable and friendly, making the entire process smooth and stress-free. The transparency throughout the process, from pricing to financing options, was much appreciated. Additionally, the customer service was outstanding—everyone was attentive and patient, ensuring I felt confident in my decision. Overall, it was a pleasant and efficient experience, and I would highly recommend Gerald Honda Matteson to others."
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Daniele! We're thrilled to hear that you had a fantastic experience purchasing your new Honda CRV at Gerald Honda of Matteson. Our team takes pride in providing knowledgeable and friendly service, and it's great to know that you appreciated the transparency in pricing and financing. Your recommendation means a lot to us! We look forward to assisting you in the future. Enjoy your new Honda CRV! Sincerely, Todd King General Manager tking@geraldauto.com
The mechanic did a really nice job!
The mechanic did a really nice job! He even filled my tires and partially pulled out a small dent in my front right hand side fender.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Valerie! We truly appreciate your feedback and are glad to hear that you had a positive experience with our mechanic at Gerald Honda of Matteson. We're happy that your tire was filled and the dent was addressed. If you need any further assistance, please feel free to reach out. We look forward to serving you again! Sincerely, Todd King General Manager tking@geraldauto.com