Reviews
Nike Donato was excellent.
Nike Donato was excellent. He is personable, has a sense of humor and he knows his business. He answers questions throughly . After the sale I called and texted back quickly. He makes you feel relaxed and no pressure to buy. Amir was also very good at explaining the benefits of a extended warranty and again no pressure to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Rudolph, for your wonderful review! We're thrilled to hear about your positive experience with us at Gerald Honda of Matteson. It's fantastic to know that both Nike and Amir provided you with personable and thorough service without any pressure. We appreciate your feedback and look forward to assisting you again in the future! Feel free to share your experience with others as well! Sincerely, Todd King General Manager tking@geraldauto.com
Kept me updated in the progress of the vehicle.
Kept me updated in the progress of the vehicle. Customer service was great. Were able to get me in knowing that I had to be towed there. I did not have an appointment until 2 days later.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Mary! We're delighted to hear that you had a great experience with our customer service and that we could accommodate you despite the short notice. Keeping you updated on your vehicle's progress is essential to us. We appreciate your feedback and look forward to assisting you again at Gerald Honda of Matteson! Sincerely, Todd King General Manager tking@geraldauto.com
I like the comfortable clean new waiting area.
I like the comfortable clean new waiting area. I also like that my vehicle was ready when promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Tywanda! We’re glad to hear that you enjoyed our comfortable, clean waiting area and that your vehicle was ready when promised. At Gerald Honda of Matteson, we strive to provide excellent service, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, Todd King General Manager tking@geraldauto.com
The salesman Abdul was very helpful and made me feel very
The salesman Abdul was very helpful and made me feel very comfortable during the buying process. He did everything he could to answer all of my questions and create a stress free experience. The entire staff was very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Linda, for your fantastic review! We're thrilled to hear that Abdul provided you with a comfortable and stress-free experience during your car purchase. Our entire team at Gerald Honda of Matteson strives to create a welcoming environment, and it's great to know they succeeded in making your experience enjoyable. We look forward to serving you again! Sincerely, Todd King General Manager tking@geraldauto.com
The sales rep we worked with Nicolas Donato, was very
The sales rep we worked with Nicolas Donato, was very personable. He was also very knowledgeable about the vehicle we were looking at and was able to answer all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Gary! We’re glad to hear that you found Nicolas to be personable and knowledgeable about the vehicle you were looking at. At Gerald Honda of Matteson, we strive to provide excellent service and information to our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Todd King General Manager tking@geraldauto.com
jaaron rodgers was very polite and explained to me the
jaaron rodgers was very polite and explained to me the kind of service recommended for my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Richard! We're thrilled to hear that Jaaron provided you with polite and informative service at Gerald Honda of Matteson. Your satisfaction is our priority. We look forward to seeing you again for your car's service needs! Sincerely, Todd King General Manager tking@geraldauto.com
Nico was very personable and patient.
Nico was very personable and patient. He answered all of my questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Sally! We truly appreciate your kind words about Nico. We pride ourselves on providing exceptional customer service at Gerald Honda of Matteson, and it's great to hear that he was able to assist you so well. We look forward to seeing you again! Sincerely, Todd King General Manager tking@geraldauto.com
Sales associate was very good at showcasing the car and
Sales associate was very good at showcasing the car and answering questions. Test drive allowed for both highway and local driving. Finance representative was very helpful in answering any questions on various options for financing and warrantys
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this great review, Timothy! We’re glad to know that our sales associate provided you with great service while showcasing the vehicle and that the test drive met your needs. It's fantastic to know that our finance representative was able to assist you with your financing and warranty options as well. We truly appreciate your feedback and hope to see you again at Gerald Honda of Matteson for future car needs! Sincerely, Todd King General Manager tking@geraldauto.com
Ease of scheduling an appointment.
Ease of scheduling an appointment. Thankful they called me to remind me about the recall on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Sandra, for letting others know about your experience on scheduling an appointment. We're glad to hear you appreciated our reminder about the recall on your car. At Gerald Honda of Matteson, we strive to keep our customers informed and satisfied. We look forward to seeing you again soon! Sincerely, Todd King General Manager tking@geraldauto.com
Tricia and James were very helpful and accommodating with
Tricia and James were very helpful and accommodating with our specific needs and timelines
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Michael! We appreciate your positive feedback about Tricia and James at Gerald Honda of Matteson. We're glad to hear they were able to assist you with your needs and timelines. We look forward to seeing you again soon! Sincerely, Todd King General Manager tking@geraldauto.com