Reviews
Great, very clean, and extremely friendly environment....
Great, very clean, and extremely friendly environment. always on time with my vehicle. Beautiful building, with an amazing staff. Hoffman estates infiniti will always be the dealer ship im bringing my vehicle too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is great. They were professional,...
The service department is great. They were professional, prompt and friendly. The waiting area is clean and has plenty of room. I appreciated how quickly they did my oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I don't want to write a review. This should not be...
I don't want to write a review. This should not be mandatory if you want us to do these reviews. So please stop with the comments section
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I always receive great service when I bring my car in....
I always receive great service when I bring my car in. Staff is very professional, friendly & helpful. Austin Becker handled my car service this visit & he did an awesome job! I really appreciate it! Kim Bauer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The experience here was amazing. I started the process...
The experience here was amazing. I started the process over the phone with Rich and ended with Alec. He had everything prepared when we walked in They greeted us and got us in and out in a short time. I LOVE MY QX50 very much. Thank you Infinity of Hoffman for the great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my new Infiniti. Had a wonderful experience at...
Love my new Infiniti. Had a wonderful experience at Infiniti Hoffman Estates too. Start to finish everything was done as promised. I really appreciated their follow up without being pushy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went very smoothly Friendly and on time....
Everything went very smoothly Friendly and on time. Sebastian reviewed the work that was completed. Very professional in a facets. I will be sure to return next time service is needed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department did a fantastic job of communicating...
Service department did a fantastic job of communicating and completing the work in a timely fashion. Price seemed reasonable for the work completed and the loaner vehicle was clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service did a great job on my 1st oil change. It took a...
Service did a great job on my 1st oil change. It took a while but was worth it. The were all very friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They seem to really be passionate about customer service....
They seem to really be passionate about customer service. They are very attentive to our needs. Thanks for the hard work and thanks for the thoroughness!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair