AutoLenders Exton

I bought a car in May. The car had some minor service lights on and a light out. I was told bring it back next week and it will be taken care of. I bring the car back, confirming the appointment the day before and running over what was to be done per my Owed list. After waiting 6 hours I am told they did order the tires, that failed inspection and confirmed the day before the car was getting tires. The one parking lamp was out and needed replaced instead they installed the wrong color light and told me to get it fixed where I lived( an hour away). Then I decided to check my owe list one more time. Since the service light that was on when I bought the car( and not on when I left the dealership) came back on last week. The service light included a litany of minor things but the two main things an oil change, which was done and a transmission fluid and filter replacement. I checked all my paperwork and it was not done and Auto Lenders service told me everything was complete on the service checklist. The checklist is rigt in the owner's manual in the car and I am sure they had it on their computer but the lied and told me it was done but they did not do it They came to pickup the car to install new tires, which was nice since I sat for 6 hours for nothing. But there is no communication at this place. I told them keys would be in car by 8 AM. They called and knocked until they woke my wife up. I then told them to return the car where they found it. but instead came up my driveway , which is very steep, and ripped the bottom trim off the car. They did not fix it. Now they want me to drive the car down to them to finish the owed repairs?? Are the crazy Just a recap bought car- not inspected- but knew it needed tires had burnt out bulb- replaced with wrong bulb took back and instead of taking wrong bulb they took out the right bulb and installed another wrong one on the other side oil change transmission change 4 visits to do a list that should of taken 2 to 3 hours at most If you dont mind taking your car back over and over to take care of little things by all means buy a car from here Otherwise I will never step foot in that dealership again and I would advise others not to as well

Aaron helped me get set up with my new car and he was awesome. I was super picky about everything in my purchase this time around and he answered every question to the best of his ability. They knew I would be flying in from a different state and had an 8 hour drive ahead of me so they did their absolute best to make everything quick and easy for me.

I recently bought a CPO Honda CR-V and Aaron Z at Auto Lenders and the entire team made the car buying experience a breeze. I have poked around on various websites and Auto Lenders has quality vehicles at really good prices. I was able to test drive a great car and they were able to transfer a car even more to my liking by the next day. They gave me a fair $ for my trade in and arranged financing. I will be back for future cars.

Not sure what is up with the bad reviews but this place was awesome. Huge selection, fair price given the market conditions and the trade value beat any other offer I got from dealerships in the area. Aaron Ziegler made the experience painless with zero pressure. I probably drove 4 different cars before settling on an almost new Civic Si they transferred from Jersey overnight just for me to test drive. If you are in the market for a low mileage used car make sure to check these guys out. Thanks Aaron!

The Sales Manager (Steve) is by far the most unprofessional sales manager that I have ever experienced after purchasing over 40 personal and business vehicles since 1988. After contacting Auto Lenders on December 16, 2021 concerning a vehicle that we wanted to purchase, we informed them that we would arrive at 2:30PM on Friday,, December 17, 2021 from Maryland to purchase the vehicle. At 1:30 on that Friday while 1 hour away on a 140 mile trip, we received a distresses call from one of the salesmen stating that Steve, the Sales Manager, had allowed another salesperson to show the vehicle although we had received a text from Steve ( Sales Manager) at 9:39AM stating that he was looking forward to meeting us and selling us the vehicle. We informed the salesperson that we were 1 hour away and still wanted to purchase the vehicle as stated. When we arrived, we were informed by the Sales Manager (Steve) that walk-in customer had just gotten approved for the vehicle loan. This entire interaction that transpired was COMPLETELY UNPROFESSIONAL. However, we had another option in New Jersey which ended up being a better deal with a more professional sales team.

Great place to buy a car, Larry was helpful and allowed us to take the car to an independent mechanic for inspection. The car was great and priced well. Great about test drives.

I would like to thank Jeff Treon for his outstanding customer service and his sales ability to provide me all the information that I did need to buy my Mazda Miata from this facility they are one of the best car dealers that actually cares about their customers buying a car and taking care of them after the deal is done. Thanks Again AutoLenders of Exton