Reviews
Very nice buying experience!
Not sure what is up with the bad reviews but this place was awesome. Huge selection, fair price given the market conditions and the trade value beat any other offer I got from dealerships in the area. Aaron Ziegler made the experience painless with zero pressure. I probably drove 4 different cars before settling on an almost new Civic Si they transferred from Jersey overnight just for me to test drive. If you are in the market for a low mileage used car make sure to check these guys out. Thanks Aaron!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unprofessional Sales Manager (Steve)
The Sales Manager (Steve) is by far the most unprofessional sales manager that I have ever experienced after purchasing over 40 personal and business vehicles since 1988. After contacting Auto Lenders on December 16, 2021 concerning a vehicle that we wanted to purchase, we informed them that we would arrive at 2:30PM on Friday,, December 17, 2021 from Maryland to purchase the vehicle. At 1:30 on that Friday while 1 hour away on a 140 mile trip, we received a distresses call from one of the salesmen stating that Steve, the Sales Manager, had allowed another salesperson to show the vehicle although we had received a text from Steve ( Sales Manager) at 9:39AM stating that he was looking forward to meeting us and selling us the vehicle. We informed the salesperson that we were 1 hour away and still wanted to purchase the vehicle as stated. When we arrived, we were informed by the Sales Manager (Steve) that walk-in customer had just gotten approved for the vehicle loan. This entire interaction that transpired was COMPLETELY UNPROFESSIONAL. However, we had another option in New Jersey which ended up being a better deal with a more professional sales team.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased a Mazda 3
Great place to buy a car, Larry was helpful and allowed us to take the car to an independent mechanic for inspection. The car was great and priced well. Great about test drives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Autolenders Exton Pa
I would like to thank Jeff Treon for his outstanding customer service and his sales ability to provide me all the information that I did need to buy my Mazda Miata from this facility they are one of the best car dealers that actually cares about their customers buying a car and taking care of them after the deal is done. Thanks Again AutoLenders of Exton
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase