Reviews
I had an outstanding experience at the Lexus service
I had an outstanding experience at the Lexus service center and want to extend my heartfelt thanks to Claudio, Luis, and Grace for their exceptional service. From the moment I arrived, they made the entire process smooth, transparent, and stress-free. Claudio was professional and knowledgeable, Luis ensured everything was handled with care and precision, and Grace’s warm and welcoming attitude made a big difference. It’s rare to find a team so dedicated to both excellence and customer satisfaction. Thank you all for going above and beyond—I truly appreciate it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us such a wonderful review; our team will be pleased to read this! Customer satisfaction is our top priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words, and we look forward to seeing you next time!
I’ve always had a smooth experience at this dealership,
I’ve always had a smooth experience at this dealership, and Gabriel has always been professional and helpful with his updates on my car while it is undergoing service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your glowing review of Gabriel and the team! We appreciate your business and look forward to welcoming you back to DARCARS Lexus of Englewood next time.
Blue Lexus RX 350: Grace was phenomenal, very clear and
Blue Lexus RX 350: Grace was phenomenal, very clear and always helpful from a customer service lense. I can’t thank her enough. Eduardo was extremely helpful and provided guidance needed for my vehicle- and supportive in helping manage the service needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Muhammad, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!
Robin and Grace were amazing as always.
Robin and Grace were amazing as always. They are really professional. I’ll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cansu, we're so happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!
My service advisor Robin was extremely professional and
My service advisor Robin was extremely professional and she gave decent price for the brake replacement and i appreciate that.WOULD LOVE TO COME BACK HERE AGAIN.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you were so well taken care of by Robin and the team! Thank you for choosing DARCARS Lexus of Englewood and for sharing your feedback. We hope to welcome you back for any future service needs!
Luis provided a very courteous and professional service.
Luis provided a very courteous and professional service. I highly recommend him and Englewood Darcar.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Luis and the team so highly! We are glad to have you as a customer and we hope to see you again at DARCARS Lexus of Englewood.
I was more than satisfied with the service.
I was more than satisfied with the service. As always I was treated with respect and courtesy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to hear that our team provided such respectful service. Thanks for choosing DARCARS Lexus of Englewood!
Robin Stock was amazing and a pleasure to work with.
Robin Stock was amazing and a pleasure to work with. Will definitely be returning for all of my Lexus needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're really glad to hear that Robin provided such a great experience at DARCARS Lexus of Englewood! Thank you for choosing us, and we look forward to assisting with all your future Lexus needs.
Robin Stock was truly amazing and pleasure to work with,
Robin Stock was truly amazing and pleasure to work with, Will definitely be returning to this dealership for all of my Lexus needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that Robin provided such a great experience at DARCARS Lexus of Englewood! Thank you for your kind words, and we look forward to assisting with all your future Lexus needs.
Excellent service and the staff was wonderful.
Excellent service and the staff was wonderful. I worked with Luis as the service agent and Grace at the desk for checkout. Both made it a pleasure to bring the car in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this positive feedback with us! It's great to hear that Luis and Grace ensured your visit to DARCARS Lexus of Englewood was notably pleasant.