Napleton Buick GMC

Was easy make a appointment on my app. Got to dealer they took vehicle in text me what they were doing. Very efficient.thank you

Very professional and curious. I would recommend this service center to others. The young man that drove me home was very polite and personable. He is a good driver too.

My service advisor Todd was very communicative every step of the way. Informed me of any work that was to be done and the cost.

Jesse did a fantastic job getting us into our new toy! Thanks again Jesse for all your help and going above and beyond our expectations.

Andrew and Misty were so great to work with! Patient, kind and super helpful! Made the experience memorable and really good! Buy your next vehicle from Andrew!!

Salesmen are shady- most of them that I have come in contact with are absolutely xxxx bags. I love my car that I purchased, but I’ll never go to Napleton Crystal Lake again. Not only did they try to give me $6,000 for my trade-in (I didn’t take that offer- but now my trade in is on their lot for over $15,000). xxxxxxx. Then my father in law tried to purchase a vehicle from them.. they came to an agreement on price THEN their turd of a salesmen decides to call them back and say.. well we have to add $1800 to the price- because of the work that they put into the car. What kind of work do you need on a 2018 with 30k miles at the price? Rip off. Needless to say, my father in law told them to get bent and I refuse to refer anyone else to this dealer. I understand the market is insane right now, but these people really try to screw you out of a lot of money. My salesman was funny, but that’s about it. Luckily I really wanted the car I purchased otherwise I would have walked out.

I bought a car with gmc it broke in less then 3hrs they let me use a loand car after two weeks , gmc just left my car to Ford dealer so they can fix it end I had to pay Ford dealer to fix it.. gmc not a good dealer..

Very friendly, find you the best vehicle for you with your Budget. Makes you feel very welcomed as soon as you drive in to there lot.

I went for a Quick oil change. Everyone was Professional and efficient. I will be returning and would recommend this dealership based on my experience.

Once they understood the problem they were very helpful. We had been in touch withGMC and they never called back after multiple people said they would. Working with the dealer got results.