Reviews
Buying experience was very good. Looking forward to...
Buying experience was very good. Looking forward to growing in business together.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Kimberly! We certainly look forward to serving you again!
It was very helpful and the staff was enjoyable to work...
It was very helpful and the staff was enjoyable to work with.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We had a new salesman named Sam. He did a great job and...
We had a new salesman named Sam. He did a great job and got other employees were quick to help. Would come back to see Sam and Chris again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! Customer service and satisfaction is our top priority at Napleton Buick GMC so we are delighted to receive the high review. And we agree, Sam and Chris are great! Thank you and we certainly look forward to serving you again!
Great people and good services. Good work always come...
Great people and good services. Good work always come back here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding customer service. Everyone was friendly and...
Outstanding customer service. Everyone was friendly and helpful. They made buying a new car a fun experience. Marcie was amazing and Chris Behlke was able to work magic for our deal. No high pressure at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Missy! We pride ourselves on providing only the best customer service. And that starts with having a highly qualified and professional team, like Marci and Chris! We are pleased to hear you had a 5-star experience with us and we look forward to serving you again!
Amazing experience. I will recommend them any time. Chris...
Amazing experience. I will recommend them any time. Chris was awesome working out my purchase and helping me surprise my husband. Thank you! I expressed what I needed and wanted and they made it happen. Thank you all for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review, Rosie! Complete customer satisfaction is our number one priority here at Napleton Buick GMC so we are very pleased to hear about your experience with us. It was our pleasure assisting you and we look forward to serving you again. And congratulations on the new car! :)
Friendly, timely and professional service. The new...
Friendly, timely and professional service. The new management has done a great job job in raising the quality of the dealership. We would come back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, George! All of us at Napleton Buick GMC work very hard to ensure every customer has a 5-star experience with us. We are delighted to hear you felt this was the case with your recent visit! We look forward to serving you again!
I saw the car I want it online I called them I was...
I saw the car I want it online I called them I was preapproved it just was a great experience overall even the sales guys were very nice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. Laquon! We pride ourselves on providing an easy, no-pressure buying experience for all of our customers. It's satisfying to hear you felt you had that 5-star service with us. Thank you and we look forward to serving you again!
Everything I was expecting was taken care of on my first...
Everything I was expecting was taken care of on my first visit and found out I missed when just driving. Was able to use my extended warranty as well. Very happy with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We pride ourselves on providing excellent customer service and we are very pleased to hear you had a 5-star experience with us! We look forward to serving you again!
The dealership was clean efficient professional and...
The dealership was clean efficient professional and technically up to date. All the people I dealt with for courteous and knowledgeable and it was a good experience to get my car serviced with no hassle. Thanks for your help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair