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Performance Buick GMC

(1,508 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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From start to finish the process was painless. I walked...

From start to finish the process was painless. I walked out with a new car. Thank you Brandon V.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jacklyn, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and wish you many safe miles in your new car!

The salesman Ricardo was excellent! I was disappointed in...

The salesman Ricardo was excellent! I was disappointed in the lack of negotiation on the vehicle and my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a good review. It is our pleasure to hear about your positive experience with Ricardo. We appreciate your feedback about the negotiation process and will be looking into it. Each review helps us to better serve our customers in the best way possible.

I had stopped at another dealership to look at a...

I had stopped at another dealership to look at a different brand vehicle. Was turned off by the salesman. Performance was second stop. Brandon's desk is at entrance. He greeted me . Asked how he could help me today. He was much different from previous stop. Felt very comfortable with him. I chose to purchase the vehicle and he kept me aware of every step explaining everything as we went along. He kept me posted on how much longer things would take. Offered drinks the lounge. For someone who believes the stereotype of the "car salesman". I didn't have that feeling there. I also enjoyed the soundtrack being played as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Brandon. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

Awesome people and service. I took my car for a oil...

Awesome people and service. I took my car for a oil change and was done in less than an hour. And they washed my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Fast oil change and faster than expected otherwise see...

Fast oil change and faster than expected otherwise see ratings above and below. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Engine light still goes after driving the truck for over...

Engine light still goes after driving the truck for over 30 minuted which means it has to be serviced again and this is a huge inconvenience for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service!! Came in late to my appt but they took...

Excellent service!! Came in late to my appt but they took care of me with no hazel and got my car done in time for me to pick up my kids from school. Shuttle service was great too. Very nice young man. Highly recommend this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ivonne, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and wish you many safe miles!

Peter was so wonderful to deal with! Highly recommend! I...

Peter was so wonderful to deal with! Highly recommend! I will not but a car from anyone else. He got me my dream car with an awesome deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Peter. We appreciate your business and hope to see you again in the future. Until then, drive safely!

First visit since Performance Buick took over the...

First visit since Performance Buick took over the dealership. Friendly service so far, this was only an oil change and tire rotation. Tire pressure was indicated as inspected but it was not set to recommended 35psi. It was left where is was when I brought in the vehicle for service 32psi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Saul, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Ricardo made the buying process a positive one -friendly...

Ricardo made the buying process a positive one -friendly with a no pressure sales approach to explore a variety of different buying options. Very pleasant compared to past car buying experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ricardo and our team. We appreciate your business and wish you many safe miles!