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Performance Buick GMC

(1,508 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Ricardo made the whole process very easy. Very...

Ricardo made the whole process very easy. Very professional and really worked hard to make a good deal happen and get me in a day the same day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Ricardo. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Superb Dealership with outstanding staff members. If you...

Superb Dealership with outstanding staff members. If you are looking for honest and informative people, this is the place. You will get an amazing deal and the whole process will be stress free. Couldn't be happier with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tom, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

This dealership was great and incredibly accommodating. I...

This dealership was great and incredibly accommodating. I had to buy my car from out-of-state and mostly over the phone. Their salesman, Brandon Velasquez, made the entire process seamless. He got all the paperwork ready, answered all of my questions on time, and had everything prepped for the purchase. I was on a really tight timeline to actually buy the car, Brandon knew that ahead of time and got me in and out of the dealership in less than a half hour. It was a great experience and I got a beautiful new truck out of the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Service department was polite to deal with. I found the...

Service department was polite to deal with. I found the service way over price for what you receive. I dropped off my vehicle 8am for an oil change and wasn’t ready until 12.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and friendly staff. Worked to make the deal....

Professional and friendly staff. Worked to make the deal. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Friendly staff and follow up. Service Dept was also super...

Friendly staff and follow up. Service Dept was also super fast and courteous and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, John, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Very easy and straight forward. The communication was...

Very easy and straight forward. The communication was good and shuttle service worked as outlined.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dan, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Peter Fetz was our sales person and he was certainly a...

Peter Fetz was our sales person and he was certainly a top shelf sales person. Peter had the car ready for us to test drive and inspect and was extremely considerate of our late and tight time availabilities. Peter answered all our questions and clearly guided us through the purchasing protocols. Even Chris, from Finance and answered all our questions and made recommendations as needed, And one more thing, the car is everything good and just what my daughter and I expected. Thank you Peter. Regards, Cesare

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Peter, Chris and our team. We appreciate your business and wish you many safe miles!

Álvaro Amado was our sales person he was friendly !!! And...

Álvaro Amado was our sales person he was friendly !!! And he answer all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alvaro. We appreciate your business and hope to see you again in the future. Until then, drive safely!

All employees are Friendly and courteous and they were...

All employees are Friendly and courteous and they were quick in providing insurance and Number plates.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!