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Performance Buick GMC

(1,508 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Up front attitude and professional service is what I...

Up front attitude and professional service is what I found at my first maintenance visit with Performance. Looking forward to keeping my truck healthy with your assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

The process of buying my car was every difficult and...

The process of buying my car was every difficult and stressful. David was great but took very long. We were at the dealership for about 3 plus hours and a lot of it was sitting around waiting for people to be ready.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Leah, and thank you for your feedback. We are very sorry to hear that your experience with us took longer than expected. We apologize for any inconvenience you may have experienced. We are looking into this to see what the delay was. Thank you again for your business and for your feedback.

The sales reps were very nice and not pushy. They were...

The sales reps were very nice and not pushy. They were well versed in the features of their cars, and were easy to negotiate with

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Everyone in the service department is very knowledgeable,...

Everyone in the service department is very knowledgeable, friendly and always willing to answer the annoying questions i asked, with a smile on their face...thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

My Husband and I were very pleased with our service from...

My Husband and I were very pleased with our service from Al. If your in the market for a car/truck definitely give them a try and ask for Al.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Al and our team. We appreciate your business and wish you many safe miles!

pleasant experience, very knowledgeable team . I would...

pleasant experience, very knowledgeable team . I would definitely come back and refer friends and family . Alex was extremely honest , knowledgeable and courteous we felt vey confortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex and our team. We appreciate your business and hope to see you again in the future. Until then, drive safely!

My salesman Al Amado was very accommodating, and made...

My salesman Al Amado was very accommodating, and made suggestions on smart options for the vehicle that I purchased. He followed after the sale was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Al. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Best car sales experience ever! Al the sales rep was...

Best car sales experience ever! Al the sales rep was super knowledgeable, accommodating, and very friendly. Their financial person was extremely nice as well. HAPPY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Angela, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Al. We appreciate your business and hope to see you again in the future. Until then, drive safely!

The service manager went out of his way to make sure...

The service manager went out of his way to make sure everything i needed was taken care of. Thanks for the quick and easy service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, John, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Great place! Wonderful experience thanks to...

Great place! Wonderful experience thanks to Brandon! Jim Gavenas in finance was helpful and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dara, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon and Jim. We appreciate your business and hope to see you again in the future. Until then, drive safely!