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Performance Buick GMC

(1,508 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Very good dealership, we couldn't be happier w/ our...

Very good dealership, we couldn't be happier w/ our purchase. The whole staff is Nice and Down to earth, we felt very confident with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Ricardo Huggins and Jim Gavenas were absolutely...

Ricardo Huggins and Jim Gavenas were absolutely amazing. They very friendly and welcoming, explained everything to my wife and I in terms that we understood, always hearing your side and willing to meet you in the middle. Our experience was so much more pleasant than other places we visited. Thank you both very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Ricardo and Jim. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you and your wife again in the future!

Outstanding

Brandon Velasquez was very helpful and clarified all our questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Luciana, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and hope to see you again in the future. Until then, drive safely!

My salesman, Alex, couldn't have been more polite or easy...

My salesman, Alex, couldn't have been more polite or easy to deal with. He did whatever was necessary to ensure an easy transaction. The only downfall was the wait time for my floor mats to come in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Charlene, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your patience and look forward to seeing you again. Until then, drive safely!

I was able to easily schedule a convenient service...

I was able to easily schedule a convenient service appointment online. The polite and professional service team quickly diagnosed and solved the issue with my GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Bill, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

The service tech I dealt with had everything ready for me...

The service tech I dealt with had everything ready for me my loaner car paperwork when I got there next day informed me what was going on my vehicle and that would be ready in the mid-afternoon and I was able to pick it up at the end of the day everything went smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Good experience. One thing that should be done. Make TV...

Good experience. One thing that should be done. Make TV customer friendly. Xxxxxxx xxxxxx xxxxxx xxxxxx xxxxxxxx xx xxx xxx xxxx xxxxx xxxxx bbbb bbbbb ggggg

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Friendly salesperson. My only complaint is the music...

Friendly salesperson. My only complaint is the music played while buying. It is very heavy metal and not for the general public😒, not for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We'll pass your advice about music on to management. We appreciate your business and wish you many safe miles!

After waiting 18 weeks truck finally came in Alex was...

After waiting 18 weeks truck finally came in Alex was great truck is great experience was quick and easy finance was quick and easy couldn’t ask for anything more

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and hope to see you again in the future. Until then, drive safely!

The service was excellent.no complaints whatsoever. I was...

The service was excellent.no complaints whatsoever. I was pleasantly surprised by the friendliness of the dealership. I got an good deal with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!