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Performance Buick GMC

(1,591 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Great service, great value ,professional staff . I would...

Great service, great value ,professional staff . I would highly recommend to my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Always great service here, quick and easy! I talked to...

Always great service here, quick and easy! I talked to Stephanie at the front desk and Luis in the service department - both were very friendly and were able to help me out quickly. Luis told me that I needed a new battery and was able to fix it and give it back to me the same day! Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Samantha, for the great review. It is our pleasure to hear about your positive experience with Stephanie and Luis. We appreciate your business and look forward to seeing you again. Until then, drive safely!

I brought my vehicle in for an oil change and routine...

I brought my vehicle in for an oil change and routine maintenance. Service techs found other issues and took care of them. Work needed to keep the vehicle in good condition was explained to me and an estimate was provided. I have used this dealership regularly and have no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experiences with our service team. We appreciate your loyalty and look forward to seeing you again. Until then, drive safely!

Very helpful and accommodating. My purchase and Sevice...

Very helpful and accommodating. My purchase and Sevice has been great. I will definitely recommend you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

I had to ask for the guarantee of the tires changed, I...

I had to ask for the guarantee of the tires changed, I think this is something that you have to tell the customer, also, Luis told me that he thought that tires had no guarantee, I told him that this is not possible, he asked to the shop and they told him that tires have 70k miles of guarantee, all the other things were ok

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Juan, for taking the time to tell us about your experience. We appreciate the opportunity to earn your business and apologize for the miscommunication. We hope for the chance to serve you again. Until then, drive safely!

Great experience!.. Everyone very helpful and...

Great experience!.. Everyone very helpful and knowledgeable! We would highly recommend them to anyone looking for a new car with a positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

Alex Kasper made the car buying expensive such a...

Alex Kasper made the car buying expensive such a pleasure! Knowledgeable with a no pressure approach to my questions. We buy cars from people not dealerships-and he made the difference when making my choice. Quality vehicle-Quality people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for giving us the opportunity to earn your business. It is our pleasure to hear about your positive experience with Alex. We hope to see you again in the future, but until then, drive safely!

Great friendly staff at Performance Buick. Alex Kasper in...

Great friendly staff at Performance Buick. Alex Kasper in sales helped get me into an SUV suited for my needs, without being aggressive. I was a bit cautious as it had been a long time since my last new car, and Alex was patient with me through the whole process, providing top notch service! Thank you Performance Buick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

Brandon Velasquez was amazing at helping me get my new...

Brandon Velasquez was amazing at helping me get my new car. He worked with me to keep me within my budget and made the process super easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and hope to see you again in the future. Until then, drive safely!

My first impression of the dealership was very positive....

My first impression of the dealership was very positive. I was greeting by Megan with a super friendly attitude and she introduced me to Brandon. Brandon seemed very low key but i got to see early on that he was in tune with everything i was looking for and ultimately made it happen. My wife and i really appreciated his attention to detail and speedy service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Megan and Brandon. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you and your wife again in the future!