Reviews
Process took five hours which was a very long time since...
Process took five hours which was a very long time since we came in knowing what we wanted and having basically agreed on a price range by email. No idea why everything took so very long. A little hospitality would have been nice. It might be nice to offer water or coffee.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Lori, for taking the time to tell us about your experience. We appreciate the opportunity to earn your business and apologize for the inconvenience of your wait time. We are passing your review and suggestion on to management in order to make for a better buying experience in the future. We hope for the chance to serve you again. Until then, drive safely!
Great customer service and went the extra mile. First...
Great customer service and went the extra mile. First time I was at a dealer that gave my car back washed and cleaned. A very nice added surprise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Fast efficient service. Able to get an appointment...
Fast efficient service. Able to get an appointment quickly. Car was returned neat and clean. Service advisor knowledgeable and courteous. Will return for future services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
They don't have the trucks they advertise
We confirmed they had the truck we were interested in three times before we took the day off work for a test drive. When we arrived, they said the truck was never available (custom build was sold months ago). Brandon even tried to keep me there to talk to a manager to try to sell me a different truck. This dealership clearly fishes for customers by posting unavailable trucks in hopes they can sell you a different one. Don't drive any distance to this place; confirming they have a vehicle three times (including 1.5 hours before) isn't enough. I wonder what other hidden costs they might add later in the process.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you, John, for taking the time to write us a review. We appreciate the opportunity to earn your business and will be looking into your situation to see where the disconnect occurred.
Great experience. Friendly and professional staff. Will...
Great experience. Friendly and professional staff. Will definitely recommend this dealership to my friends and family members. David P. van Heerden and Joh Vorst made this transaction easy and pleasant. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with David and John. We appreciate your business and wish you many safe miles!
Alex was a pleasure to work with. He was friendly,...
Alex was a pleasure to work with. He was friendly, thorough, detailed and efficient. Would highly recommend him to anyone searching for a Buick or GMC.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and wish you many safe miles!
Brandon Velasquez was easy to deal with, and always...
Brandon Velasquez was easy to deal with, and always polite! HE was knowledgeable, and answered all questions! When the time came to do the "Right Thing" Brandon and the rest of the crew @ Performance GMC came through brilliantly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and hope to see you again in the future. Until then, drive safely!
Service review
Good service, they kept us informed and honored our coupon.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Lynne, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and hope to see you again!
Quick service and very professional! Had my car oil...
Quick service and very professional! Had my car oil changed and my car washed. I would highly recommend. Thank you for a job well done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and wish you many safe miles!
I was very happy with the salesman, Alex. He was...
I was very happy with the salesman, Alex. He was extremely knowledgable on my vehicle, and made the entire process go very smoothly. the price on my vehicle was good, not great, but I thought it was fair.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and hope to see you again in the future. Until then, drive safely!