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Performance Buick GMC

(1,509 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Awesome!!!!!!

Fantastic buying experience. Transparent and easy to deal with. Made me feel great about my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

It was quick and easy. I had the truck flat bedded to the...

It was quick and easy. I had the truck flat bedded to the dealership and used the key drop. Luis was very communicative and accurate with his information.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Luis. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

What a wonderful experience working with Brandon and the...

What a wonderful experience working with Brandon and the entire team at Performance Buick GMC. Amazing customer service! Thank you for all of your help with my new Buick Encore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Buick Encore! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and wish you many safe miles in your new vehicle!

We are so happy we decided to go with Brandon and the...

We are so happy we decided to go with Brandon and the entire team and Performance Buick GMC. Brandon treated us with exceptional customer service from start to finish. We love our Buick Enclave and are happy to be part of the Performance family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Buick Enclave! Thank you for taking the time to write us a great review and for being a part of Performance family. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and wish you many safe miles in your new vehicle!

Brandon was really helpful throughout the sales process....

Brandon was really helpful throughout the sales process. He helped achieved a reasonable deal and he was honest and upfront. The whole team at Performance Buick had a similar sales approach and it was a pleasant car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Everyone in the service department is very knowledgeable,...

Everyone in the service department is very knowledgeable, my car was in and out very quickly, I was kept updated and I would definitely go back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, John, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

New Lease - Steve Christiano

Overall process was stress free and easy. Pat Miller did a tremendous job and we walked out with a new lease on the 2021 Encore GX. Great experience!! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2021 Encore GX! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Pat. We appreciate your business and wish you many safe miles in your new vehicle!

Very polite I was there 30 minutes before my scheduled...

Very polite I was there 30 minutes before my scheduled time they still took my truck in to check it out my truck was in and out within the hour it actually took me longer to get there then the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Constant communication, went above and beyond to make...

Constant communication, went above and beyond to make sure all issues were taken care of. Very respectful staff, and excellent service. Earned a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, John , for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Alex was great! The finance manager Jim was great as...

Alex was great! The finance manager Jim was great as well! Worked with me to get the deal done. Was very honest about the entire process and worked with me to get my trade in at the price I needed. Definitely will be coming back to purchase more cars. John the GM was super friendly and handled my phone call when I tried to call and Alex was on the lot with another customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex, Jim and John. We appreciate your business and hope to see you again in the future. Until then, drive safely!