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Performance Buick GMC

(1,509 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Alex is super knowledgeable and very pleasant to deal...

Alex is super knowledgeable and very pleasant to deal with. He located our dream car which was not available locally. We would not hesitate to work with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and hope to see you again in the future. Until then, drive safely!

They took me right at my appointment time and finished...

They took me right at my appointment time and finished the service quickly while I waited. Saturday service is a great convenience when I can't get there during the week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Brought my car GMC Terrain in for a routine oil change...

Brought my car GMC Terrain in for a routine oil change and multipoint inspection. When I returned to pick up my car I was surprised that the service also included a complimentary car wash. Very nice! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

I was met with professionalism & service was done in a...

I was met with professionalism & service was done in a timely manner. All details were explained and questions answered. I was very pleased and will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with our service team. We appreciate your business and hope to see you again in the future. Until then, drive safely!

GMC Sierra 2021

I was impressed on the knowledge base sales man jhd m OM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

We knew what kind of truck we wanted, and stopped here on...

We knew what kind of truck we wanted, and stopped here on the off-chance they might have it in stock. Turns out they did! Alex Kasper was very knowledgeable and helpful. The overall experience was excellent. The only things keeping me from a 5 star review is that it took over 5 hours to complete the paperwork, and GMC apparently raised the list price (which wasn't reflected on the MSRP). They did minimally compensate us for that difference. I would definitely recommend though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and wish you many safe miles in your new vehicle!

Brandon Velasquez is truly a great sales person from the...

Brandon Velasquez is truly a great sales person from the time we got there until the time we left he was very professional he actually made it fun to purchase my 2017 GMC Acadia if anyone is reading this and you are purchasing a vehicle from performance GMC ask for Brandon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2017 GMC Acadia! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and wish you many safe miles in your new vehicle!

Service labor fees are 50-60% above what one would play...

Service labor fees are 50-60% above what one would play at a. Private garage. Never again will I use this dealer for any repairs or new car purchase. Stay away

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dough and his crew are fast and diligent. Got me in and...

Dough and his crew are fast and diligent. Got me in and out with not much down time. I want to thank him and I'll be back for my oil change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Service was great. Sales person Brandon was very helpful...

Service was great. Sales person Brandon was very helpful and informative. He did a great job answering our questions. We were very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and hope to see you again in the future. Until then, drive safely!