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Performance Buick GMC

(1,521 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Hard to get on the phone, had to call several times to...

Hard to get on the phone, had to call several times to get the process moving. I pushed harder on the sale than they did.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback. We will be sure to relay this information to our management staff for improving future transactions. We appreciate your business and wish you many safe miles!

I had a very good experience. Everyone was friendly.and...

I had a very good experience. Everyone was friendly.and courteous. My salesperson, Brandon, was so very helpful. I would highly recommend him and your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon and our team. We appreciate your business and wish you many safe miles!

The dealership was absolutely outstanding, Brandon and...

The dealership was absolutely outstanding, Brandon and the team went above and beyond for me after many failed and horrible experiences else where. They were incredibly personable and friendly. Brandon understood my needs and wants in a new vehicle, I received the vehicle as promised and i perfect timing - in perfect condition. This was by far the best experience I have had at a dealer ship there was no back and forth toggling where I felt defeated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Brandon and our team. Thank you for the great review and for being a part of the Performance Buick GMC family. We look forward to seeing you again in the future!

I could not be happier with our experience - David V and...

I could not be happier with our experience - David V and his team were incredible. Smoothest easiest deal. Highly recommend. Communication and ease of process was the best. The team went above and beyond our expectations. Such a pleasure to work with and will surely purchase from again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with David. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Prompt and professional operation. Salesman was very...

Prompt and professional operation. Salesman was very knowledgeable and helpful. Transaction handled well. Any bumps in the road were quickly rectified. Highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Alex and team were amazing. They were knowledgable and...

Alex and team were amazing. They were knowledgable and made the purchase seamless. I will only be buying from them here on out! Thanks again for the amazing experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex and our team. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Alex was a great help, and provided all the necessary...

Alex was a great help, and provided all the necessary details we needed. We had a great experience, the only downside was the mandatory etch fee.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Brandon is a great salesman and David was very enjoyable...

Brandon is a great salesman and David was very enjoyable to speak with. The process just was so long. I was there fir 7+ hours!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon and David. We are sorry the process took longer than expected. We will forward your feedback to our team. We appreciate your business and wish you many safe miles in your new vehicle!

Al Amado did a great job. He was polite, friendly and...

Al Amado did a great job. He was polite, friendly and knowledgeable about the vehicle and about the financing. This is the 5th car that I got from this dealership including when it was Norman Gayle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Al. We appreciate your business and wish you many safe miles in your new car!

Excellent experience. Highly recommend. Found our...

Excellent experience. Highly recommend. Found our salesman Al to be very helpful and polite and knowledgeable about the vehicle and he answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!