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Performance Buick GMC

(1,522 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Made the process super easy!

I found out over one weekend that my current car had extensive frame damage, so I needed to get something new very quickly. We went in Monday right after work and met with Alex. He was super helpful in explaining the features between the models, letting me test drive etc. Overall, he was extremely thorough and patient. The experience was amazing, and my new car is perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is our pleasure to hear about your positive experience with Alex. Thank you for the great review and for being a part of the Performance Buick GMC family. We look forward to seeing you again in the future!

Great dealership

Brandon and David were very professional and pleasant to work with through the process. They were very helpful and addressed our questions and were knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon and David. We appreciate your business and hope to see you again in the future. Until then, drive safely!

This was the best car buying experience I have had in...

This was the best car buying experience I have had in years, Process was quick and easy. My sales rep, was friendly, honest and upfront during the whole process,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Very happy with the overall experience. A b c d e f...

Very happy with the overall experience. A b c d e f g h I j k l m n o p q r s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star rating and especially for your business.

Terrific experience with no gimmicks or games. Brandon V....

Terrific experience with no gimmicks or games. Brandon V. was very helpful and I am pleased with my new blue 2020 GMC Terrain. I recommend Performance Buick GMC in Cedar Knolls to anyone on the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and wish you many safe miles in your new GMC Terrain!

Great service

Alex was an excellent salesperson. He helped make buying our vehicle a breeze. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is our pleasure to hear about your positive experience with Alex. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

The people I dealt with were good but on the website it...

The people I dealt with were good but on the website it says "Price(s) include(s) all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes. Not available with special finance or lease offers." This is a lie. I was charged an etch and document fee on top of this so it cost me an extra $1100. If my wife hadn't loved the car I would have walked away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Absolutely amazing service! Brandon was incredibly...

Absolutely amazing service! Brandon was incredibly helpful and I am so happy with my brand new 2020 GMC Terrain AWD. I would definitely recommend Performance Buick GMC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new GMC Terrain! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and wish you many safe miles in your new vehicle!

This was the best car buying experience I have had in...

This was the best car buying experience I have had in years. My sales rep, Al Amado, was friendly, honest and upfront during the whole process. A straight shooting, no pressure, no BS sales rep. I was honest with him and he was honest with me. I never thought I would be leaving with a car that day, but I was pleasantly surprised. I got the car I wanted at the price I wanted to pay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic service. Listen to our needs. Executed...

Fantastic service. Listen to our needs. Executed documentation extremely quickly and got me out the door with a beautiful new vehicle. First-rate experience experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.