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Performance Buick GMC

(1,520 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Overall, an excellent experience. The staff were...

Overall, an excellent experience. The staff were welcoming, exhibited a low pressure approach, and established a good working rapport. We also liked the investment in the dealership. A good culture, I will come back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Thanks for a pleasant experience and we'll see next time...

Thanks for a pleasant experience and we'll see next time i need something fixed. I also appreciate the team keeping in touch with me as the repairs progressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Great Overall Experience!

I had a great experience from the moment we walked through the door. Brandon was very attentive and patient with us. Brandon made the experience pleasant and we very grateful for his time that he spent with us. The buying process was simple and quick which was a relief. I'm very happy we chose to Performance Buick GMC. They made sure we were well taken care of every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Michele, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brandon. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Jake was very helpful- foe both taking my old car from me...

Jake was very helpful- foe both taking my old car from me and helping me upgrade to the Yukon. I wish Jake all the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jake. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Excellent buying experience. Professional, kind, and...

Excellent buying experience. Professional, kind, and helpful staff all around. Alex Kasper was my salesman, and he helped me spec my new truck and order it exactly how I wanted it. He kept me informed on its delivery and was helpful through the whole buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Alex. Thank you for the great review and for being a part of the Performance Buick GMC family. We look forward to seeing you again in the future!

Went to purchase an 21 Yukon xl At4. Alex stated they do...

Went to purchase an 21 Yukon xl At4. Alex stated they do not honor any discounts or incentives on the Yukon's or Sierras. Stated they could sell them at MSRP and make more money any day. I walked out and bought from a different dealer that day. That vehicle is still sitting on their lot. Terrible business model.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great experience overall, caring & concerned salesman and...

Great experience overall, caring & concerned salesman and manager. I especially like the free oil changes for life. I would highly recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

EXCELLENT! Best experience buying a car. The staff was...

EXCELLENT! Best experience buying a car. The staff was patient, polite and trustworthy. My previous car buying experience had me wary of working with a dealership again, but I was completely blown away by the service we received. Patrick was knowledgeable and friendly, John treated us like family, and Jim made the contract and finance portion painless! 10/10 would recommend this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Patrick, John and Jim. We appreciate your business and wish you many safe miles in your new vehicle!

First time at this dealership for service. Absolutely...

First time at this dealership for service. Absolutely thrilled that a GMC dealership/service department is within 10mi of my house. Service was great had an oil change and tire rotation along with the 45K mile maintenance service performed on my vehicle. Runs and rides a lot better now! Thanks Performance! Also, the waiting area is great nice and clean!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

I had a very positive experience at Performance Buick...

I had a very positive experience at Performance Buick GMC. The staff was knowledgeable and helped at every step in the process of leasing my new Encore GX. I look forward to continuing my relationship with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Encore GX! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!