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Performance Buick GMC

(1,523 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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My wife and I are so grateful for all the help Al and...

My wife and I are so grateful for all the help Al and David provided for us. We went to two different Buick dealerships the same day and walked out of them, the workers were so rude and we were about to look for other makes. We saw that performance Buick has the car we were looking for and tried again. We wish that we were there in the first place instead of going somewhere else. Definitely the most kind people worked at this place and we can’t thank them enough for all their help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealership. Easily the most hassle free buying...

Great dealership. Easily the most hassle free buying experience I’ve ever had. No games, great service, in/out with a new vehicle in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

When here to buy my first car, 2020 GMC Terrian. Very...

When here to buy my first car, 2020 GMC Terrian. Very happy with the car, the service, and the price! Price matched what was spoken over the phone. Worked with Alex Kasper. He was very polite and patience. Took a little longer then expected but well worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My salesman, Brandon, did an excellent job. He is...

My salesman, Brandon, did an excellent job. He is personable, and knowledgeable. He was an absolute pleasure to work with. A few extra papers needed to be filled out because the financial manager was out of the office on the date of my sale. Brandon came to my office with the documents so that I wouldn’t need to go back to the dealership. It was much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Took my gmc acadia in for repair. Louis was very helpful...

Took my gmc acadia in for repair. Louis was very helpful and professional. Service was great. Will be going back for any future gmc service or repair needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have numerous GMC dealers within a 10 mile radius of my...

I have numerous GMC dealers within a 10 mile radius of my house. Recently I decided to purchase a GMC Sierra. But instead of going to one of those dealers, I decided once again to drive 37 miles away to the same dealership in which I had purchased a new 2017 Yukon XL. Even though it was now under new ownership, they notified me about a recent recall for a sensor on the truck. Perfect, kill two birds with one stone. Get Yukon serviced and check out a Sierra. What a wonderful surprise to see a familiar face sitting at the reception desk as I walked in the front door. From start to finish this was a truly pleasurable experience dealing with everyone there. From the ángel at the front desk, Gina, who recognized me after three years, to the courtesy of my salesman Brandon, who went completely beyond what you’d expect a car salesman to do. Including putting a hold on the particular truck I wanted just from a phone call the day before. Special thanks to David, the sales manager, for getting my approval quickly and not hurting my credit score and even bought my wife and I lunch while we waited as our Yukon was being serviced, Lol. Finally I can’t forget Jim, who completed our finance paperwork quickly and got us rolling back home with our toys! Nothing but professionalism! Keep up the great work guys and stay safe. Btw, the guys at the service dept are also top notch. If you looking for a vehicle and don’t want to feel like you’re going to a dental appt, give Performance GMC a call. You’ll thank me later!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had the best experience buying my first car at...

I had the best experience buying my first car at Performance Buick GMC! My salesman Brandon was great and answered all my questions! Even after the purchase he helped me and continued to ask if I was happy with my new car! 10/10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable, kind, and courteous. One of the best...

Knowledgeable, kind, and courteous. One of the best experiences I’ve ever had. If you aren’t from the immediate area, take the time to drive out and visit this dealership I guarantee you won’t be disappointed! Alex is amazing at what he does. Offered every option to save me the most money never once felt taken advantage of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had the privilege to work with the Service Depart:...

I had the privilege to work with the Service Depart: Luis and Doug, they made a commitment to provide outstanding service. Their team works together as expert technicians and ensures their customers come first. I would tell anyone to have their car serviced at Performance Buick excellent service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealer was very courteous upon arrival at getting myself...

Dealer was very courteous upon arrival at getting myself and vehicle checked in. The service scheduled was completed within the estimated time. The reason I did not give an excellent rating was because upon my return to home, I checked the lug nut for each of the wheels and found that they were not torqued down as they should have been. They lug nuts were tightened enough that they would not have loosened, but were not torqued to factory specs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.