Reviews
My experience at the Buick dealership was better than I
My experience at the Buick dealership was better than I could have ever expected! I was greeted immediately upon my arrival to the garage for my appointment. The service crew was kind and worked in a quick manner, which was much appreciated. I’ve never dealt with such kind people at a dealership before. My car was ready earlier than expected and they informed me with a phone call. To my surprise, my car was even washed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jen, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Alex Kasper was very patient with us and is very
Alex Kasper was very patient with us and is very knowledgeable. He was a great resource throughout the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
All I can say is, great team equals great service.
All I can say is, great team equals great service. Keep it up Performance Buick/Gmc
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
Have always been so helpful and knowledgeable.
Have always been so helpful and knowledgeable. The staff are a pleasure to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
I bring my Cadillac here since Doug Ferreira is the
I bring my Cadillac here since Doug Ferreira is the Service Director. I’ve known Doug since he worked for Open Road Cadillac and because of his knowledge, professionalism and kind demeanor - I will continue to follow him to whatever GM dealership he works for!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, John, for the great review. It is our pleasure to hear about your positive experience with Doug and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
salesperson Mark and finance person Chris were very
salesperson Mark and finance person Chris were very friendly and professional I would deal with them again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mark and Chris. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!
Just tried selling me stuff I didn’t want.
Just tried selling me stuff I didn’t want. And then tried charging me to refill my DEF which I was told would be covered for every oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I had a wonderful experience at this dealership.
I had a wonderful experience at this dealership. Everyone was professional and courteous. My sales rep Alex’s enthusiasm and expertise is exactly what I look for when it comes to Great Customer Service. Thank you Alex! Job well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
I was very satisfied with the entire staff.
I was very satisfied with the entire staff. Very professional and knowledgeable. Provided everything I needed. Thank you all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
Brought my 2020 Sierra in twice for the same issue and
Brought my 2020 Sierra in twice for the same issue and still have not had the issue resolved.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair