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Performance Buick GMC

(1,588 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,588 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Excellent facility.

Excellent facility. Very accommodating and efficient staff. Everything from the easy to use website to the knowledgeable service advisor was top notch. Five stars. I highly recommend it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jose, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Upon driving my car in, I received immediate attention.

Upon driving my car in, I received immediate attention. Office staff was very friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

What a phenomenal experience!

What a phenomenal experience! Alex Kasper is a fantastic salesperson. He is intuitive and informative and anticipated many of the questions I had. The entire experience from start to finish was actually fun. Not only that but Alex was honest and open about all the details that go into buying a car. I look forward to continuing to do business with him and Performance as a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Susan, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

The service was great and I will definitely be back.

The service was great and I will definitely be back. It was overall a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future.

Very professionals, amazing people who cares about you

Very professionals, amazing people who cares about you and your expectations, I will definitely recommend it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new Buick!

Buying a new car was a great experience at Performance

Buying a new car was a great experience at Performance Buick GMC. Alex was very professional, understanding and knowledgeable. That being said, Alex was awesome during the whole process and I'd highly recommend his service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and wish you many safe miles in your new Buick!

Wonderful Service Alex was so patient with us!

Wonderful Service Alex was so patient with us!Couldn't ask for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

Mike Thorn is a professional.

Mike Thorn is a professional. took care of the service with no issues. I was not inconvenienced in any way whatsoever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

The secretary was not helpful when I called to check if

The secretary was not helpful when I called to check if my vehicle was done with service. The car was was sloppy. It took too long for a simple oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Matt does a great job with scheduling and communication.

Matt does a great job with scheduling and communication. He takes care of your vehicle so you don’t have to think about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Matt. We are grateful for your business and hope to see you again in the future. Until then, drive safely!