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Performance Buick GMC

(1,588 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,588 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Michael and the team are excellent to work with.

Michael and the team are excellent to work with. The repair work was done quickly and on time as promised and my vehicle was returned clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Seth, for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Brian was so informative and helpful, great to work with.

Brian was so informative and helpful, great to work with. Made the process incredibly easy and answered every question I had regarding a process I was unsure about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brian. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

Came in for an oil change which is included in my lease

Came in for an oil change which is included in my lease yet charged me $36 to rotate the tires. I regret saying yes as tire rotation is always part of an oil change and this car is a lease that’s way under the miles….so you are getting back a car that has a lot of value but are nickel and dimming me got the tire rotation. I’ll pass next time. It was a turn off.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Most appreciated is the attentiveness and thoroughness of

Most appreciated is the attentiveness and thoroughness of Brian and Chris to the purchase process of the 2017 Cruze that resulted in the ownership of a this very satisfying car. Also of significant note, is Luis and his service team that thoroughly checked over the Cruz including the software update to it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Brian and Chris. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future, but until then, enjoy your new Chevrolet Cruze!

Staff is extremely helpful and polite.

Staff is extremely helpful and polite. Starting from scheduling. They are always very understanding of any concerns I have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

My service appointment went smoothly, and the issues were

My service appointment went smoothly, and the issues were addressed. From booking the appointment to the detail of a cleaned vehicle, I am totally satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

So far, i would recommend and will likely consider coming

So far, i would recommend and will likely consider coming back for a 2nd car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Nick, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

Best service around.

Best service around. Clean dealership. Very prompt with call backs. Advisors are excellent. Vehicle is cleaned .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

The salesperson was very knowledgeable and made it

The salesperson was very knowledgeable and made it possible to work on negotiating for the purchase of my new, pre-owned car. I felt very relaxed/not stressed while I was at the dealership and was never pressured into making any decision I didn't feel comfortable making. I would definitely recommend looking into purchasing a vehicle from here again in the future for myself or anyone. Thank you Alex! All the Best, Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and wish you many safe miles in your new vehicle!

It took 2.

It took 2.5 hours to have my oil changed and I set an appointment for 9am. I even waved my car wash to get out sooner. It would have taken an additional 15 min for a car wash.. absolutely ridiculous. never again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.