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Performance Buick GMC

(1,585 reviews)
Visit Performance Buick GMC
Sales hours: 9:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Alex and Art were wonderful.

Alex and Art were wonderful. I will recommend this dealership to anyone I know. Im fron New York State and they treated me extremely well. Thanks again for a wonderful experience. We love our Terrain!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Alex, Art, and the rest of our team. We appreciate your business and wish you many safe miles in your new GMC Terrain!

Consumer response

It was one of the easiest reviews I have ever written. From Art calling me back and letting me know the Terrain was still available, to Alex working with me on the phone and in person, it was definitely worth the trip from NY. This is one of the nicest vehicles we have ever owned. Thanks again for a wonderful experience and I look forward to a long relationship with the wonderful people from Performance!!

Mark was pleasant and helpful.

Mark was pleasant and helpful. No pressure involved. Easy to deal with. Answered all questions. Explained the differenecs between various models.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Robert, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mark. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

My GMC Purchase

I purchased a vehicle, a GMC Terrain, from Performance yesterday, July 30th,from this dealership. Alex, Art and Brandon were all professional, courteous and extremely helpful. It was definitely one of my best buying a car experience I have had. Thank you all for the help and effort that was put into the purchase. I live in NY and it was still painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Congratulations on your new GMC Terrain! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex, Art and Brandon. We appreciate your business and wish you many safe miles in your new vehicle!

Michael was great in how he handled the problem we were

Michael was great in how he handled the problem we were having with our Acadia. He had us back on the road the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and wish you many safe miles!

Courteous informed and no pressure.

Courteous informed and no pressure. Nice experience at the dealership. Will recommend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Marco, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Bought out my lease.

Bought out my lease. Al made the process very easy, he was just great to work with. He was very professional and knowledgeable. Chris in finance department great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Al and Chris. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

Very happy with my experience they checked for recalls

Very happy with my experience they checked for recalls and didn’t push extra ridiculous repairs on me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

STAY AWAY!

STAY AWAY! Terrible business. My husband is a local small business owner. He took his truck to Performance GMC last week for an appraisal. Amongst other local dealerships, he was offered a reasonable price. He chose this dealership as they are close to our home. He left the truck at the dealership for a full evaluation, pictures were taken, VIN was run, and they offered him a price. There was nothing fishy about this entire encounter. He took it back to trade it in, contracts signed. The dealership purchased the truck from him, VIN on the paperwork and everything. The registration was signed over to the dealership, plates were turned into the DMV(as instructed) and insurance on the vehicle was canceled. He received a call later that evening from the GM, Robert, of Performance GMC that the truck needed to be returned because THEY didn’t realize this wasn’t a diesel truck - despite having the truck in their possession, sending photos of the MOTOR to their wholesaler, running the VIN, and having open communication with us without ever asking. After some unreturned phone calls, Robert informed my husband that he would like to keep this as an “internal” issue. He explained that he would drop the vehicle that was signed over to the dealership in our driveway as a “courtesy” since the plates were already returned. He then proceeded to threaten my husband saying that the contact doesn’t mean anything because the lien is still in his name. Now they are costing us for THEIR OWN MISTAKE. This is theft. To its core. These people are disgusting and sneaky. Do not do business here. We thought this would be convenient and easy but now we have the BBB and lawyers involved. Any recommendations with experience in this matter are greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people.

Great people. Good service. One of the best vehicle service experiences in the tri-state area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Service was good loaner could would have been great or a

Service was good loaner could would have been great or a drop off to your destination

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!