Reviews
Alex and Art were wonderful.
Alex and Art were wonderful. I will recommend this dealership to anyone I know. Im fron New York State and they treated me extremely well. Thanks again for a wonderful experience. We love our Terrain!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Alex, Art, and the rest of our team. We appreciate your business and wish you many safe miles in your new GMC Terrain!
It was one of the easiest reviews I have ever written. From Art calling me back and letting me know the Terrain was still available, to Alex working with me on the phone and in person, it was definitely worth the trip from NY. This is one of the nicest vehicles we have ever owned. Thanks again for a wonderful experience and I look forward to a long relationship with the wonderful people from Performance!!
Mark was pleasant and helpful.
Mark was pleasant and helpful. No pressure involved. Easy to deal with. Answered all questions. Explained the differenecs between various models.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Robert, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mark. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
My GMC Purchase
I purchased a vehicle, a GMC Terrain, from Performance yesterday, July 30th,from this dealership. Alex, Art and Brandon were all professional, courteous and extremely helpful. It was definitely one of my best buying a car experience I have had. Thank you all for the help and effort that was put into the purchase. I live in NY and it was still painless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new GMC Terrain! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex, Art and Brandon. We appreciate your business and wish you many safe miles in your new vehicle!
Michael was great in how he handled the problem we were
Michael was great in how he handled the problem we were having with our Acadia. He had us back on the road the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and wish you many safe miles!
Courteous informed and no pressure.
Courteous informed and no pressure. Nice experience at the dealership. Will recommend to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Marco, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
Bought out my lease.
Bought out my lease. Al made the process very easy, he was just great to work with. He was very professional and knowledgeable. Chris in finance department great as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is our pleasure to hear about your positive experience with Al and Chris. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!
Very happy with my experience they checked for recalls
Very happy with my experience they checked for recalls and didn’t push extra ridiculous repairs on me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
STAY AWAY!
STAY AWAY! Terrible business. My husband is a local small business owner. He took his truck to Performance GMC last week for an appraisal. Amongst other local dealerships, he was offered a reasonable price. He chose this dealership as they are close to our home. He left the truck at the dealership for a full evaluation, pictures were taken, VIN was run, and they offered him a price. There was nothing fishy about this entire encounter. He took it back to trade it in, contracts signed. The dealership purchased the truck from him, VIN on the paperwork and everything. The registration was signed over to the dealership, plates were turned into the DMV(as instructed) and insurance on the vehicle was canceled. He received a call later that evening from the GM, Robert, of Performance GMC that the truck needed to be returned because THEY didn’t realize this wasn’t a diesel truck - despite having the truck in their possession, sending photos of the MOTOR to their wholesaler, running the VIN, and having open communication with us without ever asking. After some unreturned phone calls, Robert informed my husband that he would like to keep this as an “internal” issue. He explained that he would drop the vehicle that was signed over to the dealership in our driveway as a “courtesy” since the plates were already returned. He then proceeded to threaten my husband saying that the contact doesn’t mean anything because the lien is still in his name. Now they are costing us for THEIR OWN MISTAKE. This is theft. To its core. These people are disgusting and sneaky. Do not do business here. We thought this would be convenient and easy but now we have the BBB and lawyers involved. Any recommendations with experience in this matter are greatly appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great people.
Great people. Good service. One of the best vehicle service experiences in the tri-state area.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
Service was good loaner could would have been great or a
Service was good loaner could would have been great or a drop off to your destination
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!