Reviews
Super easy to deal with!
Super easy to deal with! Cade made the transaction very easy working around my schedule!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We’re thrilled to hear that Cade made your transaction easy and accommodating to your schedule. At Robert Brogden's Hays GMC, we strive to provide a seamless experience for our customers. We look forward to seeing you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Serviced the vehicle in a timely fashion.
Serviced the vehicle in a timely fashion. Have to wait for the work to be completed since we live 60 miles away.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate your feedback on the timely service you received at Robert Brogden's Hays GMC. We're glad we could complete the work efficiently for you, especially with a 60-mile drive. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
Josh was wonderful to work with and very helpful.
Josh was wonderful to work with and very helpful. Kalor and Chad were very nice to work with too. We love our new pickup and we thank you all for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! I truly appreciate your kind words about your experience at Robert Brogden's Hays GMC. It’s great to hear that you enjoyed working with Kalor and Chad and that you love your new pickup! I'm grateful for your business and look forward to assisting you again in the future. Thank you for choosing us! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Sales and staff were very helpful, friendly, and
Sales and staff were very helpful, friendly, and knowledgeable. Was able to get me in and out in a reasonable amount of time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that our sales team was helpful, friendly, and knowledgeable during your visit to Robert Brogden's Hays GMC. We strive to make the experience efficient and enjoyable for our customers. We appreciate your feedback and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Good quick service in and out as needed no hassles will
Good quick service in and out as needed no hassles will be back as need
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that you had a good experience with our service at Robert Brogden's Hays GMC. We strive to provide quick and hassle-free service for our customers. We look forward to seeing you again next time! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
Floor mat on driver side was very dirty after service.
Floor mat on driver side was very dirty after service. I just washed them. Just vacuum when finished.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your concerns about the cleanliness of the floor mat after your service at Robert Brogden's Hays GMC. We strive for high standards in our service, and your input is valuable as we continuously work to improve. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
Very helpful and got us in without an appointment since
Very helpful and got us in without an appointment since we were from out of town. So very grateful
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! I'm thrilled we could assist you, even without an appointment. I appreciate your business and hope to see you again at Robert Brogden's Hays GMC. Safe travels! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
I was not happy having to purchase a protection plan that
I was not happy having to purchase a protection plan that I didn’t want. It felt like extortion. Everyone I dealt with was great but they had to follow company policy. Would rather not have to buy this package when I buy a new truck.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Gregory. Our “Brogden Multi-Protect Package” is standard with every new or used vehicle and is designed to provide protection and peace of mind while adding value to your vehicle purchase. If you would like to discuss this further, please do not hesitate to contact us. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Tyler was so easy to work with.
Tyler was so easy to work with. He wasn’t pushy like typical car salesmen. He respected our thoughts throughout the entire process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing such a positive and detailed review of your experience with us at Robert Brogden's Hays GMC. We truly appreciate your kind words and are delighted to hear that you found our sales approach respectful and accommodating. Please feel free to reach out if you need anything in the future or if you'd like to share your experience with others. We look forward to serving you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Cade was fantastic.
Cade was fantastic. He worked with me to ensure I was able to get the new car I wanted and made the process very easy! I will definitely reach out to him for my next vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Adeline, for taking the time to leave such a positive review! We are thrilled to hear about your wonderful experience with Cade and how he made the car buying process easy for you. We appreciate your business and look forward to assisting you with your next vehicle at Robert Brogden's Hays GMC. Safe travels! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com