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Reviews
Everyone was friendly and accommodating. From the salesman, manager, front office service department and finance personnel. Everyone took the time to make us feel comfortable and taken care of.
Everyone was friendly and accommodating. From the salesman, manager, front office service department and finance personnel. Everyone took the time to make us feel comfortable and taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I truly appreciate your kind words about our team at Robert Brogden's Hays GMC. It's great to hear that you felt comfortable and well taken care of during your visit. We look forward to welcoming you back next time! Regards, Chad Staab, Sales Manager
Communication is awful. This was the worst experience ever! Never will go back! Would never recommend to anyone! Honestly regret even making a purchase!
Communication is awful. This was the worst experience ever! Never will go back! Would never recommend to anyone! Honestly regret even making a purchase!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. I understand that communication is key, and it seems we did not meet your expectations during your visit to Robert Brogden's Hays GMC. Your feedback is important to me, and we would appreciate the opportunity to discuss your concerns. Please feel free to reach out to us directly so we can work towards a solution. Regards, Chad Staab, Sales Manager
Everyone was knowledgeable and treated us well. The sales person spent ample time reviewing the vehicle's features. The finance staff also done a great job reviewing the finanxing terms. The vehicle was properly detailed and full of fuel when we picked it up. Overall it was a great experience.
Everyone was knowledgeable and treated us well. The sales person spent ample time reviewing the vehicle's features. The finance staff also done a great job reviewing the finanxing terms. The vehicle was properly detailed and full of fuel when we picked it up. Overall it was a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Todd! I’m so glad to hear that you had a great experience at Robert Brogden's Hays GMC. It's fantastic to know our team provided you with the knowledge and support you needed, and that your vehicle was ready for you upon pick-up. I appreciate your feedback, and we hope to see you again soon! Regards, Chad Staab, Sales Manager
For what I needed, they seemed to be able to do the job and it was sensibly priced.
For what I needed, they seemed to be able to do the job and it was sensibly priced.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! I appreciate your feedback and am glad to hear that you found our services to be effective and reasonably priced. Our team strives to provide value to our customers at Robert Brogden's Hays GMC. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Regards, Scott Wasinger, Service Manager
Very quick service and friendly people . Will come back again when I need service for my vehicle.
Very quick service and friendly people . Will come back again when I need service for my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you experienced quick service and friendly interactions at Robert Brogden's Hays GMC. We look forward to seeing you again when it's time for your next service. Safe travels! Regards, Scott Wasinger, Service Manager
They were extremely helpful with buying my new vehicle. Im very happy with my purchase.
They were extremely helpful with buying my new vehicle. Im very happy with my purchase.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Kristie! I’m thrilled to hear you found Robert Brogden's Hays GMC helpful in your vehicle purchase. Your satisfaction means a lot to us, and we're glad you’re happy with your new vehicle. We look forward to assisting you again soon. Regards, Chad Staab, Sales Manager
Always a pleasure to work with Brogdens service dept. Danny H always takes care of our vehicles.
Always a pleasure to work with Brogdens service dept. Danny H always takes care of our vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Dreher! I’m thrilled to hear that you always have a great experience with Robert Brogden's Hays GMC service department. Danny is indeed a valued member of the team, and I’m glad to know he takes excellent care of your vehicles. We look forward to seeing you again for your next service! Regards, Scott Wasinger, Service Manager
Very knowledgeable salesman. Answered all questions and when he didn’t have answers he found someone who did. Very friendly!
Very knowledgeable salesman. Answered all questions and when he didn’t have answers he found someone who did. Very friendly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! I’m thrilled to hear that you had a great experience with our knowledgeable salesman at Robert Brogden's Hays GMC. We pride ourselves on providing excellent service and ensuring that all your questions are answered. I appreciate your feedback, and we look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager
They got my vehicle in and had it fixed within a short amount of time. I truly appreciated that
They got my vehicle in and had it fixed within a short amount of time. I truly appreciated that
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear that you appreciated our quick service in getting your vehicle fixed. At Robert Brogden's Hays GMC, we strive to provide timely and efficient care for all our customers. Our team looks forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager
Appointment was easy to setup. All of the service employees were knowledgeable and very helpful.
Appointment was easy to setup. All of the service employees were knowledgeable and very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that your appointment at Robert Brogden's Hays GMC was easy to set up and that my service employees were knowledgeable and helpful. I appreciate your feedback and we look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager