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Reviews
They do great work in a reasonable time frame and communicate clearly any issues and/or opportunities. Pricing is consistent with what would be expected.
They do great work in a reasonable time frame and communicate clearly any issues and/or opportunities. Pricing is consistent with what would be expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I truly appreciate your recognition of our efforts at Robert Brogden's Hays GMC. It's wonderful to hear that you found our communication clear and our pricing consistent. We strive to provide the best service possible and look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager
Scheduling is quick and easy. Everyone is always friendly and helpful. Appoint for service is efficient.
Scheduling is quick and easy. Everyone is always friendly and helpful. Appoint for service is efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you found scheduling quick and easy, and that everyone at Robert Brogden's Hays GMC provided friendly and helpful service. I appreciate your feedback, and we look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager
Very fast and professional service. Very pleased with the service we received from the dealership.
Very fast and professional service. Very pleased with the service we received from the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm excited to hear that you had a fast and professional experience at Robert Brogden's Hays GMC. Your satisfaction is our priority, and I appreciate your feedback. We hope to see you again soon, Paulette! Regards, Scott Wasinger, Service Manager
Sales staff is very friendly and knowledgeable. Service is very quick and do a good job
Sales staff is very friendly and knowledgeable. Service is very quick and do a good job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I am happy to hear that our sales staff provided you with friendly and knowledgeable service, and that you experienced quick and effective service at Robert Brogden's Hays GMC. We look forward to seeing you again soon! Regards, Chad Staab, Sales Manager
Miguel and Chad were easy to work with and made the process very simple. I was given a very detailed walk through of the vehicle and all of its features. I am new to the GMC Brogden family but feel very welcome. THANK YOU
Miguel and Chad were easy to work with and made the process very simple. I was given a very detailed walk through of the vehicle and all of its features. I am new to the GMC Brogden family but feel very welcome. THANK YOU
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m pleased to hear that Miguel and Chad made your experience easy and enjoyable at Robert Brogden's Hays GMC. It’s great to know that you felt welcomed to the GMC Brogden family and received a detailed walkthrough of your vehicle. We look forward to serving you again in the future! Regards, Chad Staab, Sales Manager
Easy scheduling, service done on time, everything explained. Comfortable lounge. clean facilities. easy access. friendly staff
Easy scheduling, service done on time, everything explained. Comfortable lounge. clean facilities. easy access. friendly staff
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making our day with your review! I’m delighted to hear that you had such a positive experience at Robert Brogden's Hays GMC. It's great to know that my scheduling, service, and facilities met your expectations. I appreciate your kind words about our friendly staff as well. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager
Miguel was amazing. I felt very confident in him and his advice. I was at peace the whole time. That’s how I knew it was all going to be ok. Thank you Robert Brogden's Hays GMC!! Thank you Miguel!!
Miguel was amazing. I felt very confident in him and his advice. I was at peace the whole time. That’s how I knew it was all going to be ok. Thank you Robert Brogden's Hays GMC!! Thank you Miguel!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to write such a thoughtful review! I’m thrilled to hear that Miguel provided you with such exceptional service and that you felt confident and at peace throughout your experience. Your kind words mean a lot to us at Robert Brogden's Hays GMC. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager
Great customer service! Went above and beyond our expectations to meet our needs. I would absolutely recommend everyone stop in see for themselves.
Great customer service! Went above and beyond our expectations to meet our needs. I would absolutely recommend everyone stop in see for themselves.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're incredibly grateful for your review, Crystal! It's wonderful to hear everything went so well and that you had a great experience with us at Robert Brogden's Hays GMC. We take pride in going above and beyond to meet your needs. I appreciate your recommendation, and we look forward to seeing you again soon! Regards, Chad Staab, Sales Manager
The only issue I have is it took a week to get in. But I understand that they were backed up and hopefully it’s a one time problem! We purchased a service package. Would love to see a full-service cleaning windows and vacuum inside of car feature! Like the old days!
The only issue I have is it took a week to get in. But I understand that they were backed up and hopefully it’s a one time problem! We purchased a service package. Would love to see a full-service cleaning windows and vacuum inside of car feature! Like the old days!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Phillips! I’m glad to hear that you purchased a service package with us at Robert Brogden's Hays GMC. I appreciate your understanding regarding the wait time, as we're always striving to serve our customers better. Your suggestion for a full-service cleaning feature is valuable, and we’ll certainly take it into consideration. Hope to see you again soon! Regards, Scott Wasinger, Service Manager
Easy to deal with. Made sure we understood everything about the car and was upfront.
Easy to deal with. Made sure we understood everything about the car and was upfront.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great feedback! I appreciate your kind words about your experience with us at Robert Brogden's Hays GMC. I'm glad to hear that our team was able to provide clear information and transparency about your car. We look forward to seeing you again in the future! Regards, Chad Staab, Sales Manager