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Reviews
Sales team did a great job helping my wife and I find our family vehicle!
Sales team did a great job helping my wife and I find our family vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Berry! I’m thrilled to hear that we were able to assist you and your wife in finding the perfect family vehicle. I appreciate your support and we hope to see you again soon! Regards, Chad Staab, Sales Manager
Always reliable in their thorough examination of the car. Also, will look for best buy in tires.
Always reliable in their thorough examination of the car. Also, will look for best buy in tires.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Bobbie! I appreciate your kind words about our thorough examination process and our commitment to finding the best tire options for you. At Robert Brogden's Hays GMC, our team strives to provide reliable service and support. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Regards, Scott Wasinger, Service Manager
Danny Hachmeister is an amazing auto mechanic. He is awesome to work with and has a smile on his face.
Danny Hachmeister is an amazing auto mechanic. He is awesome to work with and has a smile on his face.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear you had such a positive experience with Danny at Robert Brogden's Hays GMC. His dedication and friendly demeanor make a big difference! We appreciate your feedback and hope to see you again soon! Regards, Scott Wasinger, Service Manager
I had a wonderful experience at Brogden’s! The trade in process was easy and from start to finish I was in and out in just over 2 hours. This was my second personal purchase from them and I’ll be back for a third.
I had a wonderful experience at Brogden’s! The trade in process was easy and from start to finish I was in and out in just over 2 hours. This was my second personal purchase from them and I’ll be back for a third.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you had such a great experience at Robert Brogden's Hays GMC, especially with the ease of the trade-in process. It's fantastic to know that this was your second purchase with us, and we can't wait to welcome you back for a third. Please feel free to share your experience with others, and we look forward to assisting you again soon! Regards, Chad Staab, Sales Manager
Very helpful , answered my questions about the car, test drove couple cars ended up buying one on the floor.sales person was very nice.
Very helpful , answered my questions about the car, test drove couple cars ended up buying one on the floor.sales person was very nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm excited to hear that our team at Robert Brogden's Hays GMC was able to assist you with your questions and provide a positive car-buying experience. Congratulations on your new vehicle! We look forward to seeing you again soon. Enjoy your ride! Regards, Chad Staab, Sales Manager
Scott and the service department were great to deal with. They kept me informed about when my vehicle would be done and what was happening. While I was waiting on the warranty work, I was able to browse other vehicles without having a sales person following me around, but when I had questions they were available and happy to answer any questions I had.
Scott and the service department were great to deal with. They kept me informed about when my vehicle would be done and what was happening. While I was waiting on the warranty work, I was able to browse other vehicles without having a sales person following me around, but when I had questions they were available and happy to answer any questions I had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Clint and Tiff! We're delighted to hear that you had a great experience with our service department and that our team kept you informed throughout the process. It’s great to know you felt comfortable browsing our vehicles at Robert Brogden's Hays GMC. We strive to provide a supportive and informative environment for our customers. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager
The salesman Chad Becker was really nice and professional he treated us really good thank you
The salesman Chad Becker was really nice and professional he treated us really good thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m pleased to hear that Chad provided you with excellent service at Robert Brogden's Hays GMC. I truly appreciate your kind words, and we hope to see you again soon! Regards, Chad Staab, Sales Manager
$200 charges for no diagnosis or solution to an ongoing issue. Unable to provide an explanation for the charges on their bill.
$200 charges for no diagnosis or solution to an ongoing issue. Unable to provide an explanation for the charges on their bill.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Amanda. I understand your concerns regarding the charges and the lack of a diagnosis for your ongoing issue. At Robert Brogden's Hays GMC, we strive to maintain transparency and provide clarity to our customers. I encourage you to reach out to us directly so we can discuss your concerns further. Your feedback is valuable to us, and we hope to have the opportunity to assist you better in the future. Regards, Scott Wasinger, Service Manager
Chad was absolutely amazing to deal with! They were fair on my trade in and made sure I was making an informed decision. Love my 2026 GMC! I am a repeat customer and I will be back!
Chad was absolutely amazing to deal with! They were fair on my trade in and made sure I was making an informed decision. Love my 2026 GMC! I am a repeat customer and I will be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Chauncey! I’m thrilled to hear that Chad provided you with an amazing experience and that you’re enjoying your 2026 GMC. As a repeat customer, your trust means a lot to us at Robert Brogden's Hays GMC. We look forward to seeing you again on your next visit! Regards, Chad Staab, Sales Manager
The service crew always answers questions in a timely manner. They do a great job of communicating what needs to be done and the time it will take. We are very happy customers!
The service crew always answers questions in a timely manner. They do a great job of communicating what needs to be done and the time it will take. We are very happy customers!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Moira! I'm glad to hear that you had a positive experience with our service team at Robert Brogden's Hays GMC. Clear communication is important to us, and I'm glad to know that we met your expectations. We appreciate your support and look forward to serving you again in the future! Regards, Scott Wasinger, Service Manager