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Robert Brogden's Hays GMC

(163 reviews)
Visit Robert Brogden's Hays GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–5:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (877) 713-0475 (877) 713-0475
Used (833) 392-3765 (833) 392-3765
Service (844) 846-7586 (844) 846-7586

Reviews

(163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Robert Brogden's Hays GMC from DealerRater.

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Tyler Treinen is a very attentive and super sales

Tyler Treinen is a very attentive and super sales representative. He is the main reason I decided to purchase from Robert Brogden GMC in Hays, Ks. Whenever I get ready to purchase again, I will difinitely look Tyler up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your positive experience with us, Bev. We're delighted to hear that Tyler provided exceptional service and made your car-buying experience memorable. We appreciate your feedback and look forward to assisting you with your future purchases at Robert Brogden's Hays GMC. See you next time! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

We had a great experience from start to finish!

We had a great experience from start to finish! Tyler was so helpful and after talking with us a bit and seeing what differences we were wanting from our current vehicle he found the perfect new vehicle for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Robert Brogden's Hays GMC, Hannah! We appreciate your positive review and are delighted to hear about your great experience with Tyler. We strive to match our customers with the perfect vehicle, and we're thrilled that we could assist you. We look forward to serving you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

From start to finish, Tony was great to work with.

From start to finish, Tony was great to work with. They made an offer, I countered and they accepted my offer. That's never happened to me before! Way to go Brogden GMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Robert Brogden's Hays GMC, Tony truly appreciates your kind words and valued your business. We are glad to hear about your positive experience and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Very professional listen to what you ask them and eager

Very professional listen to what you ask them and eager to help you with anything needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Robert Brogden's Hays GMC and for your kind words. We are thrilled to hear about your positive experience with our team. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Got appointment quickly and they looked for problem.

Got appointment quickly and they looked for problem. They took me home and picked me up also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us, we appreciate your review. We're glad to hear that you were able to get an appointment quickly and that we could assist you with looking for the problem. Our team is always here to help, and we're pleased that we could provide you with transportation as well. We look forward to serving you again in the future at Robert Brogden's Hays GMC. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Can't say enough about Cade Gerhard.

Can't say enough about Cade Gerhard. He made my truck buying experience very enjoyable and helped me get everything I wanted/needed. Definitely recommend contacting Cade if you are searching for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We're thrilled to hear that Cade provided you with excellent service and made your truck buying experience enjoyable. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. See you next time at Robert Brogden's Hays GMC! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Excellent service.

Excellent service. Scott and the mechanic were very nice and helpful. They were able to get my pickup in to be worked on quickly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Robert Brogden's Hays GMC. We are thrilled to hear that Scott and our mechanic provided you with excellent service and were able to assist with your pickup promptly. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Great sales people, we’re happy with our trade /

Great sales people, we’re happy with our trade / purchase! We have had a good experience with the service department in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Very quick and easy interaction.

Very quick and easy interaction. Inquired on Monday and had my vehicle by Wed. morning. Appreciate all of Cade's work to make this happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience, Kevin! We're delighted to hear that Cade was able to help you efficiently. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything in the future. Drive safely! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Can't say enough about Curtis (?

Can't say enough about Curtis (?). He always provides me with such great, friendly and timely service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Leanne! Curtis is a valued member of our team at Robert Brogden's Hays GMC, and I'm thrilled to hear about the excellent service you received. I appreciate your kind words and look forward to serving you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com