Reviews
Cade quickly responded to my vehicle internet inquiry.
Cade quickly responded to my vehicle internet inquiry. He was easy to work with and quickly responded to all of my requests and questions. This was the first vehicle I had ever purchased without seeing it in person and test driving. Paperwork was quick and easy. I live three hours from the dealership and Cade agreed to meet me halfway to deliver the vehicle. What a great experience. The vehicle exceeded my expectations, and I could not be more satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear that Cade provided you with such excellent service during your vehicle purchase at Robert Brogden's Hays GMC. It's wonderful to know that the process was smooth and that the vehicle exceeded your expectations. We appreciate you sharing your experience and look forward to serving you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
The truck was represented true to form, no surprises.
The truck was represented true to form, no surprises. In working with Cade all text messages or phones were promptly returned. One of the key selling points was a very good Carfax record. I would not hesitate working with them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Richard, for your fantastic review! We're thrilled to hear that your experience with Cade and the transparency of our truck's representation met your expectations. It's great to know that the communication was prompt and that the Carfax record was a key factor in your decision. We appreciate your trust in Robert Brogden's Hays GMC and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
They worked me in on short notice to complete a recall,
They worked me in on short notice to complete a recall, it was much appreciated and excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that we could accommodate you on short notice for your recall and that you experienced excellent service at Robert Brogden's Hays GMC. Your appreciation means a lot to us. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
Everything went great.
Everything went great. They got our pickup in for service very quickly and we were very happy with everything and everyone in the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We’re thrilled to hear that everything went great with your pickup service and that you were happy with our service department. At Robert Brogden's Hays GMC, we pride ourselves on efficiency and customer satisfaction. We look forward to seeing you again for your next service visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
EVERYTHING WENT EXACTLY AS AGREED UPON AND AARON DID A
EVERYTHING WENT EXACTLY AS AGREED UPON AND AARON DID A GREAT JOB OF SETTING UP ONSTAR, GMC APP AND GOING OVER VEHICLE FUNCTION AND OPTIONS. VERY QUICK AND EASY IN THE FINANCE DEPT AS WELL !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, I truly appreciate your feedback! It’s great to hear that everything went smoothly with your purchase and that Aaron was able to assist you with setting up OnStar and the GMC app, as well as explaining the vehicle's functions. I strive to make the process quick and easy, including in the finance department. I look forward to seeing you again at Robert Brogden's Hays GMC! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
The guys in the service department did a great job in
The guys in the service department did a great job in explaining all of my options in selecting tires for my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that our service department provided great explanations and options for selecting tires for your vehicle. At Robert Brogden's Hays GMC, I strive to offer the best service possible. I hope to assist you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
Very easy in all the paper work and Cade did a good job
Very easy in all the paper work and Cade did a good job at finding me the right truck at a great price. I will definitely use you for my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I'm thrilled to hear that you had an easy experience with the paperwork and that Cade was able to help you find the right truck at a great price. I truly appreciate your business and look forward to assisting you again at Robert Brogden's Hays GMC for your next vehicle! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
This dealership is extremely accommodating and so very
This dealership is extremely accommodating and so very friendly and efficient. Very satisfied with my experiences with them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are thrilled to hear that you found our team at Robert Brogden's Hays GMC to be accommodating and friendly. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experiences. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Everyone was very nice and professional and the process
Everyone was very nice and professional and the process was done quickly and easily. The vehicle was very clean when I received it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that you found our team at Robert Brogden's Hays GMC to be nice and professional, and that the process was quick and easy for you. We're also glad you received your vehicle in pristine condition. We appreciate your feedback and look forward to serving you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
Everyone was very cordial and got me in early and had it
Everyone was very cordial and got me in early and had it done ahead of time, very happy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Robert Brogden's Hays GMC and that our team was able to provide you with prompt service. We appreciate your feedback and look forward to welcoming you back for your next visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com