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DARCARS Lexus of Greenwich

(1,181 reviews)
Visit DARCARS Lexus of Greenwich
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:30pm 7:30am–7:30pm
Tuesday 9:00am–7:30pm 7:30am–7:30pm
Wednesday 9:00am–7:30pm 7:30am–7:30pm
Thursday 9:00am–7:30pm 7:30am–7:30pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (203) 813-4063 (203) 813-4063
Used (203) 813-4060 (203) 813-4060
Service (203) 717-4752 (203) 717-4752

Reviews

(1,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Greenwich from DealerRater.

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December to Remember

We bought our second RX350 from Lexus of Greenwich and had the pleasure of dealing with Ed Marcus. He was responsive without being pushy. We able to get the car we were looking for at a price we were happy with. All aspects of the transaction went smoothly. We highly recommend Lexus of Greenwich and Ed Marcus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great RX350

We just bought our second RX350 - the best car I've ever had!! Thanks to Katie Koroleva and Bob Katz for all their help. Both were friendly, very helpful and professional. I'd definitely recommend buying your Lexus from Lexus of Greenwich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Lexus experience

I bought my second Lexus from Lexus of Greenwich and the employees made it a wonderful experience. Mike Rosen and Bob Katz were wonderful. I love my new Lexus. I will most likely always buy a Lexus from Lexus of Greenwich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another Great RX350

I just leased another RX350 from Art Accurso at Lexus of Greenwich. The process was easy and the whole team was great. I would definitely go there as part of your car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Review

We just picked up our new GX and were very impressed by the whole team at Lexus of Greenwich. Albert Gonzalez made everything easy right down to entertaining our kids while we did the paperwork. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review

I had an excellent experience purchasing my vehicle at Lexus of Greenwich thanks to Albert's hard work and professionalism. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

new car purchase review

I had a great experience. I dealt with many different people at the dealership and they were all very friendly, but most importantly, not pushy and very transparent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lexus of Greenwich Review

I had Great Experience. They dealt with me with transparency, were not pushy, and delivered everything in time. I had the opportunity to deal with many different people at the dealership and all of the were very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

What a great experience! Last year at this time I was "just looking" at my Lexus choices. Katie Koroleva was my Sales Consultant. She was so nice, yet very professional, in showing me what my options were at that time. She followed up with me once or twice afterwards and was respectful that I was not ready to commit to a purchase or lease at that time. About a month ago, I was ready to purchase/lease another car for our family. I didn't even think twice about where to go. I called Katie and she was welcoming and ready to set-up a few test drives for me. Because Katie had another customer in her office, she ask Albert Gonzalez to take me on the test drive, discuss leasing options, etc. Albert was awesome!!! I leased an RX 350. Albert really helped me decide the best leasing options for me (no sales pitches!). I felt like he had my best interest in mind. Bob Katz, in financing, completed the excellent customer service experience. All made the process go smoothly and quickly. My time was valued by all. I plan to purchase another Lexus within the next few years and I know who to call!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A million thanks to Darren !!!

We had a wonderful experience in selecting & delivering our LS460. Darren McNeill was extremely helpful,friendly,& very knowledgeable of all car features & details. We would definitely recommend him highly to our circle of family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.