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DARCARS Lexus of Greenwich

(1,181 reviews)
Visit DARCARS Lexus of Greenwich
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:30pm
Tuesday 9:00am–7:30pm 7:30am–7:30pm
Wednesday 9:00am–7:30pm 7:30am–7:30pm
Thursday 9:00am–7:30pm 7:30am–7:30pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (203) 813-4063 (203) 813-4063
Used (203) 813-4060 (203) 813-4060
Service (203) 717-4752 (203) 717-4752

Reviews

(1,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Greenwich from DealerRater.

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Mrs. Sandra ward

Steve was great to work with. He was very pleasant , knowledgeable with a great personality. I feel very confident that he will be there for me if there were ever a problem. Thanks Steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Lexus IS 350

On my third Lexus for a reason! Great customer service. I am always very well taken care of & never disappointed. Service is just as amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent customer service

I had a wonderful experience working with Art Accurso in particular. He's friendly, knowledgeable and helpful. I highly recommend him and Lexus of Greenwich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great experience for the third time.

We had another great experience buying a car from Art Accurso. Thank you! He was curteous, helpful, and a pleasure to work with. We would come back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Beyond Happy

This is my second time at this dealership, both times working with Katie and I am positive I will be back. Katie and the rest of the staff I had dealt with were very courteous and friendly but not pushy. Katie truly exceeded my expectations and I am beyond happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent sales program

It was pleasure dealing with Art Accurso. He provided accurate and helpful information about both our new Lexus as well as coordinating the purchase of our existing Lexus. This is the third or fourth Lexus we have leased with Art's professional help. We will continue to use him in the future. Bob and Cassie MacFarlane

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Professional, punctual and high quality service

Attendance and service were great both through the purchase process as well as service afterwards. I'm always impressed with the in service - even if just passing through for a car wash. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

The Right Kind of Experience

My experience working with my salesperson Katie was always pleasing, as she was knowledgeable, friendly, sensitive and committed to making the sale without being intrusive or pushy. I happily recommend her and the dealership as good place to buy a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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OMG! Just the best!

Knowing my old lease was ending..I started looking for a new car....I started by looking at the Ct200H that my husband found a great deal for....little did I know that within a couple of hours that I would be leasing the car of my dreams. From the time I walked into the dealership to signing the paperwork there was a friendly welcoming atmosphere with great deal of professionalism and no hard sell....just perfect. Can't say enough about this dealership and everyone I worked with especially my salesperson, Steve Zinaman....just wonderful and that is putting it mildly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Professional approach was appreciated.

Treatment was excellent throughout the entire process, from introduction through to completion of sale. I would be pleased to recommend this dealer to all my friends and relatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.