Reviews
great experience!!
Marta was great to work with through the entire purchase! She was very informative and educational. She did a fantastic job in demonstrating the attributes of the CX 5. Upon delivery she explained how everything worked and assisted in set up. It was a pleasure doing business with her and the Continental dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you thank you thank you!! We love this review :) The CX-5 is a GREAT car, you will love it!! But if any questions or concerns arise just let us know and we will be happy to help you out! Congratulations & enjoy!
great experience
I had been in last year to look at the Mazda 3 but wasn't ready to buy. I kept Marta's card and emailed her to see if they had the vehicle I wanted. She promptly got back to me and let me know they had it. I went in the next day and purchased my new Mazda 3. Overall the experience was pretty easy and I would recommend her as well as the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, congratulations not he Mazda3 !!! Gorgeous color too. We are glad you remembered Marta and came back! We look forward to working with you again soon. Enjoy your new ride and have a wonderful week!
A GREAT Experience
I was trying to decide between the 2016 Mazda 6 and another car (begins with an H and rhymes with Rhonda). I'd accidentally picked up a review from the previous model year. At the dealer, working with Jeremy (Storino), I happened upon a newer review from Car and Driver with the 2016 model year: it is ranked number one in its class! Beautiful car -- drives like a dream. Jeremy was a pleasure to do business with! My experience overall was fantastic, and I've got a great new car! Thank you Jeremy and Continental Mazda for being so helpful, and making the experience as easy and pleasurable as possible. You guys ROCK!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is great! Thank you thank you for this wonderful feedback, we are very pleased to hear that you had such a positive & enjoyable experience working with our employees and being at our dealership. Big congratulations to you on your 2016 Mazda 6 beauty! The blue color that you chose looks gorgeous. Please feel free to give us a ring if you have any questions or stop on by! Have a great week with your new ride :)
Second time coming to Continental, the first time was GREAT.
The second time we came to purchase a larger vehicle, a brand new 2015 CX-5. We were greeted by Skylar and being that I was already very familiar with the vehicle I was ready to get down to business. We opted instead for the test drive, fine with me and my wife appreciated it. Skylar went over more of the vehicles features with us in somewhat more detail. Coming back into the showroom however Skylar and Mark Bimmel utterly floor me when they relate to me Continental doesn't sell any of their vehicles for less than invoice AND that they're not familiar with ANY dealership that does. Mark repeats this a couple more times. Not three hours later we were driving home from a Mazda dealership in Countryside having paid $800 less than invoice on the same spec vehicle as the one we were negotiating earlier at Continental. Free first years maintenance on it as well as lifetime car washes too. I need to update my yelp review on Continental to reflect the way Mark made my jaw drop that afternoon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
Very happy with my new Mazda 3!
I had an excellent experience purchasing my brand new Mazda 3 from Continental Mazda! Marta was very straightforward and explained everything very thoroughly. She also makes herself available to her customers and made me feel like a high priority. The test drive on the test track was very helpful in getting a feel for the car and learning about the different features. Before leaving the dealership, Marta set up my iPhone to bluetooth and made sure that I felt confident in understanding all of the advanced technology the 2015 had to offer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Soo happy to hear this, the Mazda3 is gorgeous and we love it in that white!! We're very happy to know that you left on such a positive note after working with our employees and being at our dealership. Big congratulations on your new car. Enjoy!! Please let us know if you have any questions, have a wonderful week!
Love my new Mazda 6!
Purchasing a car can be very overwhelming but thanks to Jeremy, the process was so much easier. I didn't feel rushed and I appreciate that did not try to push anything on me that I did not want. Thanks Jeremy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well this is a great review, we are very happy to hear this! Congratulations on your Mazda6, great color too!
Love my brand new Mazda!
Thank you so much to the team at Continental Mazda for helping me with the purchase of a brand new 2016 Mazda CX-5. Efrain, Denny and Josh were all super helpful and I appreciate the time they spent with me. Great staff, great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear this! Enjoy your CX-5! Great car!! We look forward to working with you again soon, have a wonderful weekend!
Very good experience with this dealership!!
This was our 1st time dealing with this dealership. Zero pressure to buy from any sales people. They made us extremely comfortable and the sales person we dealt with was awesome!! Marta Duraj, did a great job dealing with us and didn't pressure us to buy anything. She did everything she could for us and for that, we say thank you!! We would highly recommend her to others and encourage others to look into the Madza dealership in Naperville!!! Good people!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Aww this is such a kind review!! This makes us smile! Thank you so much for taking the time to write us a little something about our experience. We are so very happy about your experience and congratulate you on your vehicle! Enjoy!! Have a wonderful rest of your week with your new ride.
Excellent sales staff, great expereince
Very understanding and accommodative sales staff Very honest and helped me get my car soon Very good follow up with no pressure to buy as well Overall, excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for this review!! We appreciate it :) Can't wait to work with you again!
Proud New Mazda 6 Owner
I did my homework and test drove many makes/models and decided based on what I wanted the Mazda 6 fit the bill. I decided to visit Continetal Mazda since they were the closest dealer to me and I heard they have an awesome test track. Jeremy Storino made me feel comfortable from my first visit to my last. I never felt pressured. When I came back for a second visit and after getting multiple offers from different dealers Continental was able to match the best offer with their 110% guarantee. I got the car I wanted and felt comfortable with the price without the buyers remorse. In the past I always wondered if I got the best deal. I feel I did in this case. I will recommend Continental and Jeremy Storino to all my friends. I am enjoying my new 2016 Mazda 6 a lot. It is my first Mazda and I love it. Thanks Jeremy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for such a kind review! We appreciate the feedback & love to hear about customer experiences. Jeremy is a great member of our team & we are glad that you were able to see that. Congratulations on your 2016 Mazda 6!!! Enjoy :) First Mazda!