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Napleton Mazda of Naperville

(530 reviews)
Visit Napleton Mazda of Naperville
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (630) 576-3029 (630) 576-3029
Used (630) 576-3036 (630) 576-3036
Service (630) 948-0706 (630) 948-0706

Reviews

(530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Mazda of Naperville from DealerRater.

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Great service and highly informative!

Every person in the store could tell you everything about their cars. Mazda vehicles drive like a sports cars but have the technology of a luxury comfort car. I am very happy with my purchase and I couldn't have done it without the guidance of the workers here. They knew what I was looking for in a vehicle and walked me through the process of getting exactly that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aw this is such a wonderful review, we are so happy to hear this!! Congratulations on your vehicle and enjoy, we look forward to working with you again in the future! Have a great day & Memorial Day weekend.

best car buying experience

I had a great car buying experience with Marko Knezevic. The entire "Continental Mazda of Naperville" staff were very friendly, professional and extremely knowledgable. Marko was happy to answer any and all of my questions and made the whole car buying process that much easier. I am very happy with the service that I got from them and would recommend this dealership to anyone looking to buy a car. They have definitely earned my business for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Well this is great news, thank you for this review! We are glad to hear about your recent experience. Congratulations on your car purchase & enjoy!! We look forward to working with you again in the future. Have a great rest of your week!

Car buying as it should be

Out of the dealerships I dealt with, this one was by far the best experience I had. Jeremy Storino helped an incredible amount when it came to me getting my first car and I couldn't be happier with my time purchasing my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your vehicle! We are glad you had such a positive experience, thank you for sharing your thoughts with us. Have a great weekend!

best ever

Smart, informative employees made a novice car-purchaser comfortable and confident in purchasing a new miata! Thanks especially to Jeremy Storino for walking me through the process. Bonnie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Big congratulations to you, Bonnie! That Miata is gorgeous, we hope you enjoy!! Please let us know if you have any questions along the way. Have a great weekend!

Thank you for finding me the perfect vehicle!

Thank you Jeremy for finding me the car that I really wanted and walking me through the entire experience without the pressure that one usually finds with a car-buying experience. Everyone there including Mark and Bob were extremely supportive, gave me the available options, allowed me to weight them without pressure and made the whole experience as pleasant as possible. The very professional atmosphere of everyone I came in contact with supports the excellent rating that Continental Mazda has earned and I would recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we very much appreciate this feedback! Congratulations on your car buying experience, we are glad to hear that it was so positive & enjoyable. Please let us know if any questions or concerns arise and we will be happy to assist you. Have a wonderful week!

Still waiting

I was very intrusted in a used car, So I filled out an online application, After that I called a sales person He said he will call me back to see If I was aproved or not So I can go to the dealer, Now is more than a week since that , they never call me back. The car I want was sold out yesterday to another person.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

An outstanding experience

This was probably the most pleasant car-buying experience I've ever had. Marta Duraj was thoroughly professional, explained all of the car's strong points and unique features, and demonstrated everything. By the time I left I was completely comfortable with my gorgeous new vehicle, and I knew what every single button did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is so great, we could not be happier about your recent experience!!! Congratulations on your new car (yes, it is gorgeous) & enjoy!!! We hope to work with you again soon in the future!

A Professional and happy new car buying experience!

I am happy to say that I really enjoyed my car buying experience At Continental Mazda of Naperville. Starting With Marta Duraj who give me accurate information about the vehicle that I ended up Buying from Bumper to bumper. Great service continued with the Finance manager and all the way to driving out the door. Great Job Guys!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very glad to hear this! Congratulations on your new vehicle, and thank you for taking the time to provide us with some awesome feedback! We look forward to working with you again, have a great week!

great service

Everyone was great! Would recommend this dealership to all my friends and family- marta was wonderful! I knew what I wanted when I walked througj the door

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear this! Congratulations on your truck, were glad we could help you find exactly what you wanted! Have a great week and we look forward to working with you again.

Excellent car buying experience

I had a great experience buying a used car at Continental Mazda of Naperville, Sales man Marko Knezevic made me feel like a friend and not a costumer, he went above and beyond for me to have great car buying experience. I highly recommend the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Well this is a lovely review, thank you very much for the feedback! Congratulations on your car purchase, we hope you enjoy! Have a wonderful week & we hope to work with you again in the future!