Napleton Mazda of Naperville

I purchased the Mazda 3. Working with Gabriel Jimenez was great, friendly, helpful, very informed on the process. The one thing I do not enjoy is how painfully long the process is. Gabriel made this enjoyable. Sat with me after to go over every function in the car. I would highly recomend Gabriel to anyone purchasing a car. Thank you

I was looking for a great buying experience when I bought my next car. Carlos was fantastic in showing me the car and letting me make my decision without being pressured. Buying a car should be fun and Carlos made it fun! Danielle was great helping me get financing and Denny was there to watch over the whole process and make sure I was happy. Great overall buying experience!

I had an excellent experience purchasing my new Mazda 3GT with the help of Brad Waite. I went to Continental because of the dealership and Brad's 5 star reviews on DealerRater. I also went to 2 other dealerships and found Continental to be superior to the others. I knew what model and color I wanted but I hadn't decided on a style of car or options when I came to Continental. Brad was extremely thorough and patient as he delineated in detail the cost of five different styles and options of the Mazda 3. I appreciated that Brad was so knowledgeable, but not pushy. I was still undecided about options throughout the process and, again, Brad was very patient. He certainly wasn't the stereotypical car salesman and I appreciated that. I can't say the same for another salesman and manager at another dealership; notice I didn't buy from that dealership either. I also liked that Brad didn't need to call in his manager to quote me prices. I live near Wrigley Field on the northside of Chicago and feel my trip all the way to Naperville was worth it. I also dealt with staff in the finance, sevice, parts and business office who were all very helpful and friendly. I appreciated that Brad called me the next day to see if I had any questions and offered to answer any technical questions about the navigation, bluetooth, etc. if I wanted to stop by in the future. I definitely would recommend Brad Waite and Continental Mazda to anyone wanting to purchase a car.

My wife and I purchased a brand new Mazda 3 for her over the weekend, and the service we received was second to none. Jeremy was absolutely fantastic to work with, and everyone else we worked with was great too. (Mark, John,

I recently went to Continental Mazda to check out a car. I started my visit by telling the Salesman, Carlos Zurita, that I was not going to buy a car from them, but that my daughter who lives in another state was considering the car and wanted my opinion. He treated me with great respect and knowledgeably reviewed the details about car with me and let me take it for a drive. My daughter is now the proud owner of a 2012 Mazda 3 and I am confident she made a great choice. I have purchased my last two cars through Continental Acura and was very pleased to see that the considerate customer service carries through to all of their dealerships.

Stated simply? Wow! I was extremely blessed to have been looking for a car, and had the BEST customer experience I have ever had. I thank John Norman from the bottom of my heart for his honesty, his expertise, his sincerity, and his professionalism. He truly made my first experience buying my first new car easy, and painless. I felt like every step of the way was easy and I felt very confident doing this all with John Norman. THANK YOU!! I am completely satisfied with my entire experience with this company and with my car.

Gabriel was knowledgeable and attentive, answering all of our questions. No pressure sales but lots of information to use in decision making. Gabriel has worked for other car manufacturers and he also has a genuine love of the automobile and so was able to competently discuss the pros and cons of other vehicles we were looking at. In this case the Mazda3 was just the best car for us all the way around. We would be happy to do business with him and Continental Mazda again.

I am very pleased with my new car buying experience at Continental Mazda of Naperville. I did a lot of my shopping online and worked with Brad. At Continental Mazda they understand and cater to the needs of internet shoppers. Brad was always prompt to reply and didn't raise a fuss when asked for an equote like many other dealerships and didn't play any games to try to lure me in. He gave straight forward pricing breaking down all the pricing components and didn't leave any hidden charges to spring on you when you go visit. They were welcoming and extremely respectful, they took my inquiries seriously and didn't blow me off like some other dealerships who told me to come back when I was more serious about buying for a test drive. I didn't buy on my initial visit there as I was canvasing various cars and dealerships, but after all my experiences I decided to drive out further just to do business with Continental Mazda. Brad was very accommodating and I'm fairly certain he took a trip back to the dealership just to sit down to talk numbers on the day of the sale even though I wasn't certain I was going to buy it that day. Overall excellent facility and service, I went back to their service dept to get some owed items completed and from my trip there it seems that their service dept is top notch as well. They will definitely be getting repeat business from me and referrals.

I am very pleased with my new car buying experience at Continental Mazda of Naperville. I did a lot of my shopping online and worked with Brad. At Continental Mazda they understand and cater to the needs of internet shoppers. Brad was always prompt to reply and didn't raise a fuss when asked for an equote like many other dealerships and didn't play any games to try to lure me in. He gave straight forward pricing breaking down all the pricing components and didn't leave any hidden charges to spring on you when you go visit. They were welcoming and extremely respectful, they took my inquiries seriously and didn't blow me off like some other dealerships who told me to come back when I was more serious about buying for a test drive. I didn't buy on my initial visit there as I was canvasing various cars and dealerships, but after all my experiences I decided to drive out further just to do business with Continental Mazda. Brad was very accommodating and I'm fairly certain he took a trip back to the dealership just to sit down to talk numbers on the day of the sale even though I wasn't certain I was going to buy it that day. Overall excellent facility and service, I went back to their service dept to get some owed items completed and from my trip there it seems that their service dept is top notch as well. They will definitely be getting repeat business from me and referrals.

I purchased my new Mazda CX-5 here after trying to work out a decent deal in Wisconsin where I live. I emailed Continental through the Mazda website and received a response within hours with the price I was looking for. It was worth the 2 hour drive from my house down to Naperville. Brad Waite is an excellent Internet salesperson to work with and made everything very easy for me and my family. Highly recommended!