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Advantage Acura of Naperville

(470 reviews)
Visit Advantage Acura of Naperville
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (630) 931-8809 (630) 931-8809
Used (630) 426-6824 (630) 426-6824
Service (630) 931-8806 (630) 931-8806

Reviews

(470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Advantage Acura of Naperville from DealerRater.

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Excellent service for my family and I since 2001!...

Excellent service for my family and I since 2001! Spectacular service and always willing to deal with us to give us the best price. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate you being a loyal customer over the years. We hope to serve you for years to come!

ABE AND HIS STAFF WERE EXCELLENT TO WORK WITH.

I HAD A SECOND GREAT EXPERIENCE WITH ABE AND HIS STAFF AND THE DEALERSHIP. I BOUGHT A SECOND CAR MDX FROM ABE. THE ENTIRE PROCESS WAS SEAMLESS AND VERY FAST. THANKS BRENDA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for this review. We love hearing from our returning customers. We are glad we could help you with another great purchase. Congrats on your MDX!

I purchased an Acura TLX at Naperville Continental a few...

I purchased an Acura TLX at Naperville Continental a few weeks ago. Loving my vehicle and the dealership. My sales Rep was Ernie Alvarez and he made the experience pleasant and enjoyable. I highly recommend Ernie-he was so helpful, informed, and an absolute pleasure to deal with. Thank you Ernie!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful recommendation. We are glad Ernie took great care of you during your time with us. Enjoy your TLX!

The best service of all and Abe the sales man he’s...

The best service of all and Abe the sales man he’s awesome 👏 and I’m really glad he’s there great service and I will always come back to the dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We are glad you received great service from Abe. Happy driving!

So far so good for this one

Ok, so I hate leaving reviews right away, but with this car buying experience everything was very professional. Loved James Heath in sales and Jerry Burton in financing. Service department has always been great in the past for me. Entire dealership has always been honest and fair. I have never felt good about spending money but I have to say, I do love my new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five star review. We appreciate you sharing your feedback with us, we're so happy you love your new car!

Purchased used vette couple weeks ago with assistance...

Purchased used vette couple weeks ago with assistance from James Heath. If it wasn’t for his professionalism, I probably would have walked out empty handed. Thanks for helping me to buy my dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Vic, We are happy to hear James helped you find your dream car. Thank you for choosing Continental Acura!

Great Car Buying Experience

Staff was friendly and easy to work with. The no pressure sales approach made me feel comforable to ask my questions I returned to the dealership the next day and made my purchase of a 2019 RDX. I brought my vehicle in the following week to the service department for installation of items bought at purchase time and staff made it quick and easy to get things done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five star review. We appreciate your business!

Dead Battery

So grateful for the concern and help I received from Joe Ozer in Service Dept. Upon our return from an extended vacation, came home to a dead battery! Jumped my 2013 RDX and immediately drove it up to Continental where Joe was able to get my car in for a battery check and ultimately replaced. If you need great service, ask for Joe Ozer! His knowledge is vast and relayed that information expertly to me. Also, great thanks to Darrin for getting me into my locked car by jogging my memory with the “emergency key”!! And Dave, the Parts Manager, I cannot thank him enough for sharing his knowledge and suggestions regarding my battery and tire replacements for my past 5 Acuras!!!! And for my new car purchases, I always go to Abe Crump - great experience with Abe! Continental Acura simply has the best team of people who are concerned with giving the customer an amazing experience. Peggy Wallace

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Peggy, we are thrilled to hear about you amazing experience with our team here at Continental Acura! Thank you for being loyal customer and for this five star review, We hope you have a great day.

New car purchase

James was very professional, low key, no pressure sales. He also answered questions in a timely fashion. Jerry was very pleasant and professional to complete the paper work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience at Continental Acura and for the amazing review!

Another wonderful experience at Continental Acura

Just bought my 3rd Acura MDX. I purchased my first from Greg Pew and Sharon at Continental Acura of Naperville, and never forgot the awesome car buying experience they provided, as well as the wonderful car maintenance I received from the service department. So, though I’ve since moved out of state I returned for this purchase and was not disappointed!😊 The MDX is a superior product, and the knowledge, professionalism and personable attention given by Greg and Sharon makes for a great experience!! Thanks again Greg and Sharon!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is so great to hear. Thank you for this wonderful feedback and the 5 star review. Our entire team appreciates your kind words!