Reviews
Honda CR-V
Abe Crump was great and very helpful to help us in buying the right car for the right price. Smooth efficient transition!Great experience overall! Definitely recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
MDX in for service before winter. 15+ years of going they...
MDX in for service before winter. 15+ years of going they have always took care of everything to make sure it was safe and last for years. Great people, Thanks for caring and having my best interest come first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The Advantage Acura of Naperville Team
Lease of a 2020MDX
Salesman Abe Crump provided his usual excellent service in helping me acquire my lease. Other individuals that also assisted were all helpful. Thank you all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful and Excellent service from Rick Pennington
On July the 11th 2020 Saturday, I was visiting Naperville from Bloomington where I reside. My MDX 2016 was in need of an oil service and I drove into the dealership around 9AM hoping to be turned away because I did not have an appointment. To my surprise, Service Advisor Rick Pennington processed me in for a oil change despite the tight schedule and had my car ready that afternoon. Thank you Rick for your wonderful and pleasant attitude on that Saturday morning. You made my day Rick George Zacharias
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi George, thank you for this kind review. We are glad your service experience with us was top notch. We appreciate your business!
Top notch dealer and great salesman.
After weeks of shopping and numerous dealerships false ads I found the diamond in the rough that is Continental Acura and Salesperson Kirk Roberts. Continental had the right selection and price and working with Kirk was a pleasure. Save yourself time and aggravation with other dealers and instead go visit Continental Acura and forget all the false ads and promises buy the easy way, don’t forget ask for Kirk Roberts, you won’t be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this wonderful review. We are happy to hear of your experience with us. Enjoy your car!
I recently purchased a 2020 RDX.Ernie Alvarez was my...
I recently purchased a 2020 RDX. Ernie Alvarez was my Sales Consultant and was a pleasure to work with. He was very helpful and not pushy. Very happy with my vehicle and the dealership! Laurie C.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review Laurie! We are happy you had a great buying experience. Congrats on your RDX!
Great service department
I had a extended warranty issue repair needed on my Acura and this dealership went out of its way to help me. Very nice experience. Initially I went to another dealer that tried to charge me for the repair.I Highly recommend this dealership for service based on the way the helped me!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, thank you for your recommendation. We appreciate your business!
Great buying experience
Went in for a test drive with no intention of leaving with a new car. However, after the test drive I had decided to get an rdx. Left a couple hours later with a new rdx. The entire staff were friendly, knowledgeable and super efficient. I've had the car now for about a month and couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We love hearing from satisfied customers. We appreciate you choosing Continental Acura!
Awesome Experience
One of the best customer service experiences ever! Joe McGinnis did and incredible job helping us purchase our new ILX. We can’t be more pleased! We will be telling all our friends about how quick and easy the process was - well done Joe and Continental Acura!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review. We appreciate you taking the time to share your experience with us. Congrats on your ILX!
Best dealer I have ever used.
I have been a customer of Continental Acura for 30 years. During that period I have owned or leased 9 different vehicles and my reasons for loyalty to this dealer are simple . . . they are the best! Their personnel always make the extra efforts to fully satisfy the transaction experience as well as servicing the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty for so many years. We love hearing from our customers and their satisfaction. We appreciate your business.