Reviews
Such a wonderful seamless experience.
Such a wonderful seamless experience. John Nanni was a gentleman to work with. No hard sell! Just a smooth engagement. First rate!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, The Advantage Acura of Naperville Team
Advantage Acura
John Unger was a knowledgeable, no pressure sales person. I would highly recommend giving Advantage Acura a try when buying a new or used Acura.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kris, we cannot thank you enough for your wonderful review of Advantage Acura of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, The Advantage Acura of Naperville Team
Great job
Worked with Ashton as my salesperson. Was very Professional and responsive to my needs. Would Recommend him and dealership. They also took care of a problem after the sale in a Timely manner to my satisfaction
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Best, The Advantage Acura of Naperville Team
Salesman and the Team tipped the Scales
Our salesman at Advantage Acura of Naperville, Leroy Churchill and the rest of the Advantage Team did an awesome job from test drives to providing product information and answering all of our questions. Also, the Product Specialist Bablu explained and demonstrated all the features of our RDX. We were interested in a competing vehicle, but the folks at Advantage tipped the scales for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team, Sam! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Advantage Acura of Naperville Team
Great overall buying experience!
Le Roy was upfront and had competitive pricing from the start. There was a minor hiccup with delivery, but again Le Roy was communicative, and the issue was eventually resolved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Best, The Advantage Acura of Naperville Team
Good Experience
My wife and I purchased a new Rdx this weekend.Abe Crump was great to work with as well as Bablu Singh and Barry Khatib.They were all knowledgeable and professional. We both thought we had a good experience because of these guys.Keep up the good work and Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, The Advantage Acura of Naperville Team
Great experience and result at Advantage Acura
An Acura was not on our list but we stopped by on our way to look at another brand. John Unger helped us find what we should have been looking for: An MDX. Great experience and result!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
R Nelson, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that John's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. - The Advantage Acura of Naperville Team
CPO cost not included in price for a CPO advert
I called this evening regarding a vehicle at this dealership that was advertised as a CPO vehicle. There are large emblems on the dealer website showing that this vehicle is being sold as a CPO. It also states on the CarFax that this vehicle has already been certified. When I spoke with Sklyer Silva, I found out that there an additional cost of $2,650 must be added to their advertised price in order to purchase this Acura as a CPO vehicle and it is not possible to buy the car without a CPO warranty. Down in the small print, it states that costs such as sales tax, DMV fees, certification will be additional. I understand why percentage costs are not to be included as they vary from transaction to transaction. However their $2,650 cost is a fixed figured no matter where I live. If they can manage to include CPO logos all over their car listing then they should be able add the information as to how much the CPO warranty costs ($2,650) and that you must add this cost to the advertised price if you wish to purchase this vehicle. Buyer beware.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buy here!
Ashton Jones is the epitome of professionalism and integrity! I saw him fight to honor my asking price. Additionally, he and the staff stayed on a holiday to close my deal. Ask for Ashton when you visit. Also, be sure to ask for the Pastor Darius discount.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air, Darius! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. - The Advantage Acura of Naperville Team
ADVANTAGE ACURA
All good with professional personnel and great follow up. Both sales associates Micah and Jordan were very knowledgeable and great to work with. Definitely a place to go when considering getting a new car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Regards, The Advantage Acura of Naperville Team