Advantage Acura of Naperville

I called this evening regarding a vehicle at this dealership that was advertised as a CPO vehicle. There are large emblems on the dealer website showing that this vehicle is being sold as a CPO. It also states on the CarFax that this vehicle has already been certified. When I spoke with Sklyer Silva, I found out that there an additional cost of $2,650 must be added to their advertised price in order to purchase this Acura as a CPO vehicle and it is not possible to buy the car without a CPO warranty. Down in the small print, it states that costs such as sales tax, DMV fees, certification will be additional. I understand why percentage costs are not to be included as they vary from transaction to transaction. However their $2,650 cost is a fixed figured no matter where I live. If they can manage to include CPO logos all over their car listing then they should be able add the information as to how much the CPO warranty costs ($2,650) and that you must add this cost to the advertised price if you wish to purchase this vehicle. Buyer beware.

Ashton Jones is the epitome of professionalism and integrity! I saw him fight to honor my asking price. Additionally, he and the staff stayed on a holiday to close my deal. Ask for Ashton when you visit. Also, be sure to ask for the Pastor Darius discount.

All good with professional personnel and great follow up. Both sales associates Micah and Jordan were very knowledgeable and great to work with. Definitely a place to go when considering getting a new car.

After having a HORRIBLE experience with McGrath Acura in downtown Chicago, I was beyond releived to have the experience I did w/ Advantage. It all started with Holly Altier. She was just a pleasant person all the way around. I really enjoyed working with her. Everyone I dealt with there was so very nice. Had a great conversation with the finance manager. Again, just great people. Very happy with my deal, the financing and love my RDX A-Spec. If I didn't live 2 hours away, I would make this dealership my go to. Believe me, don't waste your time w/ McGrath - just go see Holly at Advantage!

As an unexperianced car buyer I was happy with the process. The negotiations were always friendly and the outcome was satisfactory.

No haggle pricing. Good service and follow up from John Unger. Bought a new MDX. Painless process.

By far the best dealership in IL!! Huge thank you to Micah, Rob, Jerry and Joe in Service for making our car buying experience fast and easy! We recently bought a 2020 MDX and were blown away at the level of customer service provided. It is incomparable - you will leave happy and satisfied!! We weren't even expecting to buy a car when we visited, but the professional, trustworthiness, impeccable customer service, and ease helped us make the best decision possible. Make sure you stop by today! You won't regret it!

A VERY happy customer. I joined the Acura family with the purchase of a new 2023 MDX. My sells guy Chris Gonzalez was super helpful and very good to work with. I had a wonderful experience and would fully recommend anyone looking for a new or used vehicle to swing by Advantage Acura of Naperville and ask for Chris. He is hands down the best. Very knowledgable and will provide you with top-notch customer service. Sincerely, Gus Zamudio

Caution- Dealership is very deceptive on pricing for Certified vehicles. They actually add a certification fee to the vehicle which does not reflect on the advertised price which makes it appear much cheaper than other certified vehicles. They don't even point that out unless you happen to catch it when going through the final papers. I thought the FTC cracked down on this practice but they list this fee in the fine print of the ads. Still a very deceptive pricing strategy and not very transparent as compared with other dealers. Based on all the other reviews I would avoid this dealership.

My salesmen Ralph, made the overall buying process simple and easy without any pressure.He asked me what I was looking for and was able to go above and beyond what I was expecting. I would highly recommend Ralph and the dealership to all my friends. Mark,the General Manager was also excellent and a pleasure to work with.