Advantage Acura of Naperville

I would like to thank Harry Nesbitt, Sales Manager. Mr. Nesbitt was top-knotch. It was clear to us that Mr. Nesbitt has been in the industry for many years because he was an expert with the Acuras we were looking for. Mr. Nesbitt was friendly, knowledgeable and extremely professional. Super-nice guy too! After we purchased a car, he showed us around and offered us some coffee. It was like he welcoming into his family. I would without a doubt recommend Harry to anyone walking in that store. He was really amazing!! I absolutely love my new car!!

We were referred to Greg Pew by a friend. We have never owned an Acura and have driven Nissans for over 20 years. The sales experience with Greg was wonderful, we felt like we were treated very fairly. This was the easiest car buying experience we've ever had. We would definitely recommend Greg Pew to friends.

Superior customer service are three words that describe my experience with both Greg Pew and Sharon MacDonald. I visited Continental recently to purchase a 2012 TSX (Tech Package). This is my third purchase with Greg. We have worked with Greg for 8+ years. He takes the time to go over the options with the vehicle, provides a very fair price, and the overall experience is very positive. I pass three other Acura dealerships from Glenview to Naperville and it is definitely worth the effort. Thanks Greg and Sharon! Mike from Glenview

I started out sending an email to Greg to get a quote for a new RDX. He was quick with response and very easy to work with. I came in a few days later to test drive the car and loved the experience. Sharon was very friendly, and Greg was very helpful throughout the test drive process, as well as figuring out all of the payment details. I came back a few days later to take delivery of the car and worked with Jerry in the finance department who was also very helpful and explained everything very thoroughly. Greg did a good explanation of the car and its features. I would definitely come back to this dealer and recommend it to anyone in the market for a new car. The sales and finance people were awesome and were not interested in taking advantage of you, rather they are concerned about being there for you as the customer.

The experience my wife and I had at continental acura was great and really enjoyed the friendliness and no pressure sales. My wife and I really liked our sales guys Robert Manuel and the finance guy Jerry. we did our research and decided to buy a new MDX and couldn't love it anymore than we do.

It's important to know that this dealer sold me a new 2005 Acura TL and provided exceptional overall experience for years. It wasn't until my recent purchase, a 2012 Acura TL that I had some problems. For the record, when we bought our 2005 TL we were told not to put a remote starter on the car as that would void the warranty on the starter. When we went to go look at the 2012's it was imperative that we would be able to have a remote starter installed. We were reassured that there were no problems, but they did however recommended an aftermarket unit, and not the unit offered by Acura. We were told by our salesperson to wait approximately 30 days, because we would receive a coupon book from Acura that we could use on the purchase of the remote starter. During the month that we were waiting for the coupon book, we experienced a "low battery warning" which we were told was due to the fact that we were not driving the car enough. We tried additional driving but were hearing rumors that Acura was having problems with some of their models coming up with battery management problems. We proceeded to have the suggested remote installed, at which time the battery problem increased. Repeatedly, the dealer insisted we were not driving the car sufficiently to fully charge the battery. Through our own research with internet and other dealers we discovered that Acura seemed to have programed the battery management system to be too sensitive. The problem was then exagerated when we had the remote installed, so we finally had the remote system removed. When we went to pick up the car, we were informed that we would receive our refund when they received their refund from their recommended installer. It took a call to the PR lady to finally get a refund.....I did check and this dealership is still recommending remote starter installations, like there are no issues. I also have two friends with TL's and they also have "battery management warnings" on occasion..... For the record,I sang the praises of this dealer for years and sent numerous people to check out the refreshing program they set forth. This recent experience I had with them, has changed my view and definately makes me recommeend you shop elsewhere. The bottom line was, they just didn't care.

I used buy it now on ebay and things went very well! I negotiated, financed and bought the car site unseen based on feeback and listing of vehicle. Everything was complete when I traveled in and drove the car home. Very happy with price, condition and service from the dealership. Eddie & Jerry are tops.

It was a great pleasure to buy my 2012 TSX from Tom Trulis. Tom was very knowledgeable about the car and was answered all of my questions quickly and accurately. He made a followup call several days after the sale to be sure that my expectations were being met. I would recommended Tom for those looking for a new Acura. Rob Buchman was also very helpful navigating me through the financial arrangements. The dealership gets my highest rating for this transaction.

I recently upgraded to a newer model TL and worked with Tony Garcia and Jerry Burton throughout the whole process. Both were personable, straightforward, and able to adjust to my requests. I live 20 miles away from this dealership and continue to take my car there for service simply because they are prompt, honest, do quality work and know what it means to deliver excellent customer service. I recommend Continental Acura to anyone who wants to have a "wow" experience with every service appointment.

Greg and Sharon were awesome to work with... I had an acura and went with another car company and wanted nothing more than to come back to acura... Greg and Sharon made that happen for me by getting me back into an acura way faster than I thought I would be able to... They are fantastic!