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Castle Rock Chevrolet GMC

(521 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

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Our whole experience here was great! We are from out of...

Our whole experience here was great! We are from out of town and Seth was able to get mostly everything worked out for us before we ever got there. He was very friendly, helpful and extremely knowledgeable throughout the process and genuinely cared about making our experience one we could look back on and be happy with. Arnold was very friendly too and both of these guys stayed past closing time to sell us our new truck. Thanks guys! I'm sure we'll see you again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just bought a new Silverado from Caste Rock Chev and it...

Just bought a new Silverado from Caste Rock Chev and it was a fantastic experience. Great customer service from the time I walked in the door until I left in my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The purchase of my new 2021 GMC 2500HD Denali was a great...

The purchase of my new 2021 GMC 2500HD Denali was a great experience. I worked with Parm, the Sales Mgr., Paul Lowery my Salesman and Chelsea Lasley in Finance. This was one of the easiest new vehicle purchases, ever! A big shout out to Paul for his product knowledge and his professionalism. If I ever need another vehicle, I will definitely reach out to this dealership. Jerry S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a great crew helping me pick out the perfect truck...

What a great crew helping me pick out the perfect truck for my husband! They also helped my daughter in law with her new suv. I worked with Ronny Webb, a southern gentleman, he was insightful and took all the time I needed to decide what I wanted and needed. He came to my home to help get seats for the vehicle I was trading in and delivered the car to my husband! I felt like they were fair with our trade in ans the process was painless. Thank you Ronny and all the staff there for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We were treated with professionalism, courtesy and...

We were treated with professionalism, courtesy and efficiency when we needed warranty repairs on our Silverado diesel PU. I called other Chevy dealerships first and was very unsatisfied with their schedule. Castle Rock Chevrolet booked us right in and the work was done in a short time. I would recommend this service center to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best car dealership ever. Chris was my salesman and...

Best car dealership ever. Chris was my salesman and Arnald was my finance and they were the best team I've ever worked with. They made sure you got what you wanted and got you the best deals you can get. I recommend them over any other car dealership I've been with. They get you in and made sure you drove away with want you wanted. Thank you Chris and your team for an awesome experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Seth really did everything to help me find the perfect...

Seth really did everything to help me find the perfect car and at the absolute best price! And he showed me everything I needed to know about my new car! My parents were with me during the purchase and we all agreed Seth is the next person we will get a car from, amazing service and extremely helpful and understanding of the situation I was in. Thank you so much Seth and Chad for helping me get my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

When you want to purchase a car ask for Chris. This was...

When you want to purchase a car ask for Chris. This was probably the first time I had a pleasant experience buying a car. He was very upfront and got straight to the point. I like that.... great guy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was by far the best, easiest and quickest vehicle...

This was by far the best, easiest and quickest vehicle purchase i have ever experienced! I worked with Sirena in sales and Chelsea in finance, both extremely professional and both had amazing customer service! I couldn't be more grateful for all the time, effort and hard work they both put in to help me! Thank you both again!! I highly recommend Castle Rock Chevrolet Buick GMC if you are looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mason was great and pressure-free. Got a good price on...

Mason was great and pressure-free. Got a good price on the Traverse I wanted and Chelsea got us a great apr. They were very patient with us and it was a good experience. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.