Reviews
Quick and Easy sales process. Always happy to support my...
Quick and Easy sales process. Always happy to support my local dealer. They have taken care of me on my last 3 vehicles. Ask for Jason if you are looking for a new Chevy or GMC
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a 2020 Silverado 2500HD at...
I recently purchased a 2020 Silverado 2500HD at Castlerock Autoplex. I’m very happy with the service I received from Sirena in sales and Chelsea in finance. Both were extremely professional. The communication was open and timely between Sirena and I. I love my new truck and would recommend Castlerock AP.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chevrolet Silverado!It was worth the drive to work with...
Chevrolet Silverado! It was worth the drive to work with this dealership. Sales and parts have been very accommodating. Highly recommended and close to Springs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, we appreciate your business!
We live in Colorado Springs , but it was definitely worth...
We live in Colorado Springs , but it was definitely worth the trip to Castle Rock GMC. This was the best experience we’ve had buying a new car from a dealer. Working with Paul Lowery was a pleasure in all respects and would highly recommend. He was knowledgeable, patient and never pressured or harassed us with endless phone calls. He, the entire sales team and finance department did an excellent job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, we appreciate your business!
Friendly and welcoming staff. I knew what I wanted which...
Friendly and welcoming staff. I knew what I wanted which made the process so much smoother. Even tho it was late at night they still handled everything with a smile. They were so helpful and I wouldn't shop anywhere else! You guys rock! Go see Seth Morris for your next vehicle purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, we appreciate your business!
Shout out to Jason Basso and Robert Duval! Just wanted to...
Shout out to Jason Basso and Robert Duval! Just wanted to let you guys know that you were wonderful to work with. Never in our car buying years have we had such an awesome experience in buying an automobile. Negotiations, which is the absolute worst part about buying, were minutes long, quick and easy. Everyone was so easy to work with. They were friendly yet professional. Very informative. They definitely know their products. I will be telling everyone i know who is in the market for a car to go to Castle Rock Autoplex. You guys were awesome! And we can't forget about Chelsea, who was equally as wonderful. Btw, we love our new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Sarah for the kind words, and thank you for your business!
Just bought a new Chevy Colorado from Medved. Sales rep....
Just bought a new Chevy Colorado from Medved. Sales rep. Paul Lowery did great work finding the vehicle we wanted and taking us through the process! Other dealership staff who helped us also did great work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your response and it's great to hear about your experience. Ownership has changed about 30 days ago and the store has changed our name to Castle Rock Chevrolet Buick GMC.
I am very happy with the deal I made with Medved Ford and...
I am very happy with the deal I made with Medved Ford and Michael Fertal. They paid top dollar for my trade-in and got me the truck I wanted. Michael was very friendly and energetic to help me, even in the worst heat of the day. Went with me on a test drive to make sure I was happy with the model I wanted and to show me the features in action. I would highly recommend Medved Ford and Michael if you're looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response and it's great to hear about your experience. Ownership has changed about a few weeks ago and the store has changed our name to Castle Rock Chevrolet Buick GMC.
2020 Chevrolet 2500HD.Very pleased with Paul Lowery’s...
2020 Chevrolet 2500HD. Very pleased with Paul Lowery’s knowledge of the product he sells. Took time to go over all aspects of the truck. They were very fair with my trade. Would highly recommend Paul Lowery to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Larry, Thanks for the feedback. Paul is one of our token team members and we're so glad you enjoy working with him. Thanks for the feedback and we'll see you next time!
Highly recommended
Very friendly, quick to respond. They offered more than blue-book value for my trade-in and they were very patient with me. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car