Reviews
Awesome buying experience!!
Joe was a really good salesman to deal with. I told him what I was looking for which was a tradesman 3500 and that’s all he slowed me. He didn’t try to sell me on an $80k truck only what I asked for and we ended up making a deal. That’s how I like truck shopping!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know about your awesome car buying experience! We appreciate your review. Salsbury's is thrilled to hear that Joe could give you such a comfortable and successful time finding your Tradesman 3500. We hope you're enjoying your new truck! Let us know if there's anything we can do for you in the future.
Factory recall notice
I gave Salsbury's Service and Parts Departments the highest rating because their Staff cares about the impact your life has when your vehicle is in need of service or repair. If you have a need for courtesy transportation to your job, home or an appointment they will work with you to address those needs. They are very professional and friendly and keep you updated on the progress of your vehicle and always follow up after you leave the dealership to make sure everything was taken care of properly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salsbury's is so thrilled to hear you had such a memorable service experience! Thank you for taking the time to leave a review. One of our goals is to always give our customers a painless and easy service experience, and we're thrilled to hear that Gus was able to take such good care of you and your vehicle. It's a pleasure to do business with you, please let us know if we can be of any service in the future!
I don'tlike bait and switch.
I used the coupon you mailed me offering a very nice deal on oil change and tire rotation. The cashier informed me I owed a much higher amount. She said, "Oh! that coupon wasn't for the oil your new car requires." Needless to say, my esteem for your operation was not raised by this experience. JAC
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Awsome service
The service was great and swift. Everyone was friendly and made me very happy about spending my money with them. Def worth every penny spent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review! We're happy to hear you're feeling good about your experience. Please let us know if there's anything we can do for you in the future!
Recall
I had a recall on my 2015 Jeep Cherokee and the service center had me in and out in less than a hour. Excellent work!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving such a great review! Salsbury's is happy to hear that you had a trouble-free service experience with your 2015 Jeep Cherokee. Let us know if there's anything we can do in the future!
Replace defective sensor
The repair was completed in the projected time-frame and I was updated periodically. The cost was in the estimate provided prior to starting the repairs .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review, we appreciate it! Salsbury's is pleased to hear that you had a simple and painless service experience with us. Please don't hesitate to let us know if there's anything we can do for you in the future.
Will be doing back
He was good I will be going back I brought my 1500 Ram Tradesmen he was very knowledgeable answer my questions treated me like family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, we greatly appreciate it! Salsbury's is lucky to have someone like Dwayne to give you the best experience possible. We hope you're enjoying you 1500 Ram Tradesmen! Let us know how we can help in the future, we look forward to seeing you!
Made an appointment they got me in and out
Made an appointment dropped it off they call when they were done I paid them and was gone . Mr. Joe Williams was very nice to deal with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review, we appreciate it! Salsbury's is pleased to hear you had an easy service experience. Let us know if there's ever anything else we can do for you.
Great Morning @Salsbury
Everyone was pleasant, surroundings were clean and my oil change was quick. Technicians are very experienced about my truck. I think it's important to have technicians who actually own the vehicles that they work on so that they can properly educate the customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're pleased to know that you were taken care of by our service team. Customer service and satisfaction are very important to us and we do our best to treat our customers like family. We look forward to seeing you again soon!
Great Service Front to Back
Kenny was great! I'm a first time car buyer and Kenny patiently answered all my questions. He was very patient and helpful. The rest of the team was great too, I feel very well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Corey! We're so glad to hear that Kenny and the rest of our team could help you out when shopping for a car for the first time! We look forward to working with you again!