Reviews
Scheduled visit was performed as expected.
Had auto steps installed as part of the sales, scheduled ahead and Darren worked out the details with an alternate ride. Everything went perfect and the steps are terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is so great to hear! Darren is a great asset to our team and was more than happy to help. Please let us know if there is anything else we can help with in the future. Have a great day! We hope to see you again soon!
Very Pleased
I was very pleased with my purchase from Salsbury. My salesman was willing to work with me and spent time assessing my requests. One of the best experiences with purchasing a new vehicle. Nice clean bright atmosphere with welcoming and attentive staff. The finance manager was amazingly warm and friendly putting me at ease signing all the documents.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is so great to hear, Shelly! Thanks for taking the time to let us know how we're doing. Please let us know if there is anything else we can help with in the future. We hope to see you again soon!
Sexist to women
My wife took in our Jeep Wrangler which has a verified issue with the transmission. The Jeep dealership in North Carolina where we were was able to get it to reproduce jumping out of first and reverse. They have two other jeeps that are experiencing the same issue. Jeep does not know how to fix this. The dealership in North Carolina was awesome but we were moving here to Baton Rouge so we couldn’t leave the Jeep with them to fix it because it is still unknown what is causing it. We are working with Jeep corporate to try and resolve the issue and get it fixed. The lady at jeep corporate said you have the best transmission tech in the area. You were supposed to contact us to set up an appointment but never did. She contacted the area manager and we were finally able to get an appointment. The day of the appointment my wife showed up and you could not find the appointment. The area manager called and then you were all helpful like. Got the Jeep in and my wife got a rental. Kept it one day. Called my wife and said you could not get it to jump out. Asked my wife to come drive it while the mechanic rode along. That is so insulting. Silly girl you don’t know how to shift is the take away from that communication. If you were the only Jeep dealer in 500 miles I would drive 501 miles to get my next jeep. I gave you one star because zero stars was not an option.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent experience
Kenny Broussard was the best. He was very helpful throughout the entire transaction. He made sure that I didn’t have any questions about my new Ram 1500 purchase. From start to finish, my experience was excellent. I would recommend and suggest that anyone remotely interested in purchasing a new vehicle should visit with Kenny Broussard at Salsbury. Basically, I am very happy with my new truck and the purchasing process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing our dealership and giving us a stellar recommendation! We are ecstatic to hear Kenny was able to provide you with a great experience. Please let Kenny, or anyone on the team, know if you need anything. We look forward to working with you again in the future!
Good Experience
The vehicle I purchased was offered at a fair price. The purchase transaction was quick and relatively simple with no pressure. I would purchase a vehicle from this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review our dealership! We are thrilled to hear Brian, Dave, and the whole team were able to get you into the right vehicle at the right price. We look forward to seeing you in again soon!
oil change
went into dealership to get oil change, I was satisfied with service, timely and employee were nice, moral of employee appeared great, place was new but extremely clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are always happy to hear when our team is able to complete the maintenance on our customers' cars, and do it quickly! Please do not hesitate to let us know any other services you need. We hope to see you again soon!
Car servicing
Friendly communications. Fast service provided for new tires and oil change. Dawn was very friendly and kept me updated while my car was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that Dawn was so great during your recent Service visit! We appreciate the kind words and look forward to working with you again for any future auto needs!
New Purchase
The team on duty the day of my purchase are a great group of people. A special shout out to my sales agent, Bill Dupr. He is professional, friendly and addressed all my concerns. Thank you for an awesome buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing what a wonderful experience you had at our dealership and with Bill! We are more than thrilled to hear that we met all of your expectations!
Great Service and People
Had great experience they called to let me know an earlier appointment was available and got me in and out ahead of schedule and kept me advised at all times
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback! We strive to make every visit to our service department as painless and efficient as possible, and we’re glad to hear that our team helped to do that for you. Let us know if there is anything else that we can help with!
Great service!
They have a very friendly environment, but they are not too pushy to try and make a sale. I am very pleased with my purchase!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing about your experience, Robyn! Enjoy your new car!