Reviews
Very Friendly and professional
Service was awesome and everyone was so nice and welcoming! Bill did everything he could to help Lance and I with the purchase and was so sweet to our daughter!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for writing about your great experience, Tori! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that from Bill! Enjoy your new car, and let us know if we can do anything for you in the future!
Pleasant Experience
Drake Babineaux very courteous and patient with us. Took quite awhile to get what was need from our bank on our pre-approved loan. Drake remained patient with us as he continued to help his other customers during the long wait. Would probably make the 4 hour drive again to purchase from Drake at Salsbury Dodge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review our dealership! We will tell Drake to keep up the good work. We are happy to hear Drake was able to make your experience the best it could be. We look forward to working with you again soon!
Great Service
Ok The service was quickly and efficiently delivered. The young lady who handled it was exceptionally concerned about showing me the terms of my prepaid service agreement.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are always delighted to hear when our service team is able to complete the needed maintenance on our customers' vehicles in a timely manner. Please let us know any future services you may need, we look forward to working with you again soon!
Rudeness Abounds Here
Dawn in service is rude and will lie to your face. Told me that she had to have the key (it’s push start) because it had to be locked until it was in the shop, the fob was inside the car, gave her the keys, she never locked my car, it sat outside for a good bit, then when was brought back out, was left unlocked in the lot again. Will never use this place again. Charges $48 to change an air filter to boot!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great salesmen even better people.
He came up to me before I got out the car. Really friendly. Had a great day with this man. Gave me a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing our dealership to purchase your next vehicle from! We are thrilled to hear that Drake was able to make your experience a pleasant one. We look forward to working with you again soon!
Couldn't have been a better experience!
Ordered my Jeep Wrangler Rubicon from Duke on 11/7. Price was fantastic and it was the first new Jeep bought in the new dealership. He made it easy and pain free. He was very responsive to texts and kept me up to date on production. When the big day came for delivery, there were no surprises and my Jeep was beautiful and perfectly spotless. He went over every aspect of my new Jeep step by step. He knows his stuff and I appreciate his personable manner. The dealership treated me like a king every visit. I'll buy more from them. Bank on it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! We are thrilled to hear Duke and the team were able to make your car buying experience pleasant, pain-free, and easy. We look forward to doing more business with you in the future!
Satisfied customer
I did a search for the vehicle I was wanting with a two hundred mile radius,and salsbury was the closest to me with vehicle I wanted. I sent an email and got a quick response. My wife and I ended up driving there the next day and came home with the keep we wanted. Never had to hassle or feel like we were being lied to, just straightforward conversations that led to both parties being satisfied. Highly recommend Kenny Broussard as a salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to review our dealership, and to give Kenny a shoutout! It's great to hear when our salesmen are treating our customers with the respect they deserve. Please keep us in mind for any future services you may need. We look forward to seeing you again soon!
Very pleased with Salsbury.
Extremely professional salesman & dealership. I exhausted my search locally for the truck I wanted, but couldn't find a dealership willing to work with me. I drove from Pensacola Florida to Baton Rouge for a fantastic deal on the truck I wanted. Worth the drive! I was greeted at the door & my salesman had all paperwork ready for me. When I drove my new Ram back to Florida, It was a smooth ride in a bad rain storm. I've never been more pleased with a dealership & the way I was treated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We are glad we could work with you when other dealerships wouldn't. Our team appreciates you driving out of your way to see us. We look forward to seeing you again! Enjoy the new Ram!
Professional and friend
Everyone was very professional and friendly. My vehicle was Service in a timely manner. Everything was explained to me throughly. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Our service department greatly appreciates the recommendation and is glad to have provided you with an excellent experience. We look forward to serving you again!
Service on a recall
Had to get a recall fixed. They were fast and friendly. Straight forward did not try and sell me other services. The check was fast and simple as well.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, we appreciate the great feedback and we hope to see you again soon!