Reviews
Service Department
This new service department at Salsbury's Chrysler Dodge Jeep and Ram is second to none!. The best and most professional set I've ever seen. Bring your car or truck there you won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We appreciate you choosing us and look forward to working with you again in the future.
dealership treated me great and would buy again from them
dealership had plenty of jeeps to choose from and were knowable of the product they were selling.theywere very friendly and courteous. I would recommend this dealership to all my friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are thrilled to know that our dealership provided such a great experience for you and we look forward to working with you again in the future. Thank you.
Work requested was not done
We scheduled service ahead of time, and as part of that, asked for a repair to an axle and an airbag to be changed. When we arrived, we mentioned that the flat tire light was on, and that we also needed an oil change. The person didn't say this couldn't happened. They stated "Ok we will take care of it". The only thing addressed was the air bag. Now we need to make another appointment to address the other issues.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Easy and Helpful
The service department helped me out with a modified Jeep. I've been turned away from other dealerships in the past because it's not stock. They got me going again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to know that we were able to help with your modified Jeep! Please let us know if we can help again in the future. Thank you!
Great environment and great service
The people at the dealership were so helpful and genuinely nice. I felt like what I was concerned about and what I knew about the vehicle I was getting was just as important to them as it was to me. They took care of me and made it a stressful free decision and I am so happy to say I bought a car from them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Erin! We are glad that we were able to provide a wonderful visit for you. Please keep us in mind if there is anything else we can do for you in the future.
Ok service!
I brought my car in for first time service since I bought it. Still not got need fix that needed to be done since I bought it. Still have a crack mirror, and I still have a leak in the roof which is now creating mold and mildew.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Awesome
Great service when buying a new car. Gus was a fantastic salesman to deal with. He ver very friendly and attentive at all times. Gus helped me find exactly what i wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear Gus and the team were able to help! We hope you love your new ride, and we hope we can see you back again for service!
Pleasant vehicle purchase experience. No pressure
Pleasant vehicle purchase experience. No pressure and excellent customer service. Very good knowledge of vehicle and pricing structure...great greater greatest the best so far..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's awesome to hear! We are glad that we were able to get you into the right vehicle! Thanks for coming in and we look forward to your next visit!
Fast and friendly
Had a problem and they fixed it .Very pleased with the explanations and service. Glad I brought my car from Salsbury. Like the new location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, Pammie, we're happy we could help you out! Let us know when you're ready for your next service visit!
hassle free and friendly
In and out fairly quickly. Best prices out of several cities nearby Metairie where I live. Definitely worth the extra drive time. Very satisfied with the people and the service. Highly recommend the whole operation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive review and we are happy that our staff was excellent! Thanks for coming in and we look forward to having you back!