Reviews
Excellent Experience
This is either my 3rd or 4th vehicle that I have purchased from Salsbury's. Each of which has been preowned, and of very good quality. Sales Representative Brian Chandler, did an absolute fantastic job finding the vehicle I was looking for, and taking the time to cover all its features. Very down to earth, and very knowledgeable. Business Manager, Dave Deason helped me with financing and also was very helpful, courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Riley, we are thrilled that Brian and Dave were so helpful and we appreciate your loyal business with us! Please let us know how we can be of help in the future!
Record time
Extremely pleased withTim and tracy. They provided excellent service,and swiftly my problem and provided maintenace feedback for the future and within 30 minutes i was on my way thanks guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are glad that you were pleased with the amount of time you had to spend at the dealership and we are also glad that Tim and Tracy were able to provide you with excellent service. We hope to see you again soon.
Routine Service
These folks were friendly, fast and also placed my rear view mirror back on which I couldn't get. I didn't have an appt, but they worked me right in and changed the oil and got my mirror back on quickly. I'm so glad we bought our vehicle at Salsbury.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate you sharing your experience with us. We are glad that your experience with our dealership was a great one. We are also glad that we were able to show you how a dealership should treat their customers. Thanks again and we hope you choose us for your future vehicle needs.
Tire replacement
Salsbury's Dodge consistently gives fantastic, prompt and personal service!! I am never disappointed and always walk out with a smile on my face. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We are so happy to hear that you had a successful and personable experience during your tire replacement and left with a smile! Come again soon!
Always on time and easy
I left my vehicle on a Sunday night and midday Monday Roger called me to inform me on what was needed and the cost. After the parts came in and my vehicle was repaired Roger called me to pick it up ! Everything went very smooth as promised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review, Mark! We are thrilled to hear that you had another smooth experience working with Roger and the rest of our team. Let us know if there's anything else we can do for you in the future, it's a pleasure to help!
Oil Change
Brought my Ram in for oil change and staff was very helpful and courteous. I will definitely continue to bring my Ram and Jeep there for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear that you had a pleasant and helpful experience with us. It's a pleasure to continue doing work on your vehicles!
Fast, awesome service
Going to dealerships to get an oil change makes me cringe you just don’t know how long you might have to wait. They were quick and the coustomer service was top notch!!! Definitely will continue coming for all my service needs and when it’s time to upgrade my vehicle!!! Job well done!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your review! We are thrilled to hear that your service experience with us was so pleasant and quick. Let us know if there's anything we can do for you in the future!
Tracy was GREAT!!
Tracy treated us like we mattered and made sure everything was taken care of. I would recommend this service department to anyone. Good Job Team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review! We are thrilled to hear that you had such a great service experience working with Tracy! We hope to see you back soon!
great!
I came in for an oil change. They were thorough, fast, and friendly. Right around the corner from where I live. Not like before. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback! WE are so happy to hear that you had such a pleasant and quick experience with our team. Come back and visit us soon!
Excellent Service
Roger in Service Johnny on the spot, I never had to call or email to ask status of jeep. I've dealt with other Service Departments where had to call leave messages would never call me back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! It always makes us glad to hear when our service department goes above and beyond to help customers have a great experience with us. We hope you choose us again for your future vehicle needs.