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EchoPark Automotive Syracuse (Cortland)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Affordable and freiendly service

Everyone is friendly and worked with our family of 5 budget. The process which can usually be lengthy was very quick. Kirk Barker worked with us both over the phone and down at the dealership. We highly recommend working him personally for a family on a budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Syracuse (Cortland) they made your day.

kirk is a great salesman

I could not have asked for a better car buying experience. Kirk was very helpful, not pushy. I could not be happier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Athena we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland). Thank you!

My new VAN!!

So what started my search was I saw the ad on morning TV and wondered could I get a new car? Did the online application a short time later got and call and said my credit was fine and I could start shopping. I went to the Cortland store. My salesman was Chris. H. he was amazing. He listened to what I needed for my family. I test drove one and that was not in my range. I went back the next day after Chris had the chance to find something for my family. Needless to say Chris found us the right van and we are so happy with it. I will be returning when we need a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Barb36 we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland). Thank you!

Best car buying experience from Tom Burk

My name is Holli H. I had some doubt when thinking about buying a vehicle from a dealership. But my amazing experience with Tom Burk from Sun Auto put that to rest. Tom walked me through each step and answered every question I had. He made my first time buying a newer car stress free. I would highly recommend Tom and sun auto to others. Thank you Tom for making my experience stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Syracuse (Cortland) they made your day.

We love Sun Auto Warehouse!

We are very happy with all of the auto purchases we've made from Sun Auto Warehouse (6 or 7 cars!). Their attentive sales team and great deals bring us back every time. Be sure to ask for Bill O'Gorman to get a great car for a great price. Recently purchased a 2014 Ford Escape and it's beautiful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We love playing matchmaker – so glad we could help you find your dream car.

Wonderful experience

My wife and I just bought a 2015 Chevy Cruz and we love it. William O'Gorman was very helpful and got us to where we wanted to be payment wise. He was not pushy and guided us all the way. He didn't let us know the price until we decided if that was the car we were interested in. As he stated, "If you knew the price, would you have taken it for a drive?" It worked! We fond a great car and couldn't be happier with the experience we had with Bill at Sun Auto in Cortland NY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Sal we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland). Thank you!

Great Experience Thanks Uncle Bill

Great buying experience found the truck I was looking for and was driving it in 2 days. Bill O'Gorman you rock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

Great experience

I bought a 2010 Hyundai Sante Fe in 2011 and was currently looking for a used car for my son. My previous salesman, Will was not in but was helped by Tom Burke. I test drove and bought on the spot a 2005 Chevy Cobalt for my son with very low miles, excellent condition and reasonably priced. It was all ready within 1-2 days. The service and vip perks are excellent. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Julie we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland). Thank you!

Great buying experience

I have been trying to purchase a new car for sometime now, but my credit isn't so great at this time. But Sun Auto in Cortland N.Y. was the only dealership that got me into a new 2013 Chevy Neon!!!! When i started working with this Dealership i figured just like all of the other places i have gone to they would not get me into a car. BUT Tom Burke was the best!! The car he got me into is so much nicer then i could have ever have dreamed of!! He treated me with respect through my whole car buying experience. Will definitely return to this Dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Linda Monroe we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland). Thank you!

Great Experience

When I was ready for a replacement Tahoe, I went back to Sun Auto in Cortland and worked with my favorite sales person, Tom Burk. Not only has he helped me and my family in the past, he made this the best experience ever. He found my New to Me, Tahoe and made me a great deal on my trade in Tahoe. Go see Tom, and tell him that Joyce sent you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!