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EchoPark Automotive Syracuse (Cortland)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GREAT PLACE TO BUY A CAR

This is the 2nd car we have bought from them and will do so in the future they are definitely professionals

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

Bad Expereince

I was looking at buying a car here until I talked to the sales person. He happened to know my dad and kept pulling the "I know your dad" card when we tried to make a deal. I decided to do some more exploring and found the exact same car with 20,000 fewer miles on it for almost $6,000 less!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great experience

I worked with Bill O'Gorman to about replacing my 2003 Honda, He did a great job of finding out what I was looking for in a new car..did not apply presure and the final question was how much I wanted to pay..I had planned to spend time looking for the "right" car but, he took me to the perfect car for my needs..I was determined to get a fair deal, and he gets extra points for all of his patience..I had already had good experience with the service department, they kept my old 2003 Honda running longer than than I expected..thanks Jason..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Review of Sun Auto Warehouse and Dealer

When you walk into Sun Auto it is a very clean and pleasant atmosphere. I previously purchased a vehicle from Sun Auto. The dealer I dealt with was Bill OGorman who was recommended to me by a friend. It was a very good experience. I went a second time because I received a promotion, but I wasn't planning on trading my vehicle in. I went in on last day of promotion and spoke to Bill, he knew what my ideal car was but I couldn't afford that. He show me something else which was equally as nice. Of course I was nervous about this decision I was making but Bill was very patient and answered all!!!! of my questions and concerns without rushing me. You can tell when someone is being honest and not trying to con you. I saw the list of everything they check before you purchase the vehicle, and the extra work that was done on my vehicle. It's a used Chevy Impala 2011. I have to say that Bill is a great salesman and very good at his job!!!! He also has a great sense of humor which puts you at ease and makes you fell comfortable. I definitely feel that he went the extra mile to make sure I was satisfied, so did Robin who works in the back and deals with the financial end of it, she is wonderful to talk to and explain the financial stuff. Thanks Bill!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Amazing buying experience.

I stopped in looking for a car and didn't know what I really wanted. I met Kirk Barker and he helped narrow my search and found something I wasn't even thinking of. Even with my concerns of my credit history, Kirk took the time and worked with me. I was able to find a car I could afford and be happy with. The people down at Sun and especially Kirk did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Great place to buy a car!

Straight forward, no nonsense and a great price. Everything was done to the car that was agreed upon and so far the car has been great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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crowded lot, not labeled where guests are to park

I had not made a new car purchase for several years. One thing that would have increased this to the "wow" factor level would have been to sell me a car that had a full tank of gas. I drove a distance to purchase here and then had to get gas the first day. The actual car I purchased was in the wash when I came to the dealership. I did not know until delivery that the front bumper was scratched and there were scratches in the body. Had I known that I likely would not have purchased.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Would buy at Sun again

I am very happy with the vehicle I purchased from Sun. Marty Johnson was excellent to work with and followed through with all promises. The vehicle I purchased needed a few things fixed, Marty made all the appointments and Sun covered these repairs. Very pleased with the overall buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

Great deal at SUN Chevrolet

The people at SUN Chevrolet go the extra mile to make the transaction as smooth as possible making sure that you are 100% happy with your purchase. That's why I returned back to SUN for my recent purchase without going to any other dealership !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Just ask for MARTY!

I recently purchased a 2008 Toyota RAV4 at the Cortland dealership. Marty Johnson was pleasant and helpful from the moment I met him on the sales floor. I went in with another vehicle in mind, but the payments were not within my budget. Marty took control and found the RAV4, got all the paperwork done and I picked it up the following day! The service was extraordinary ... and I have already referred a friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.