Academy CDJR

Thank you for your glowing feedback! We're delighted to hear that you felt treated like royalty from the moment you arrived. Providing exceptional service and delivering on our promises is what we strive for every day. It was our pleasure to assist you, and we look forward to serving you again in the future. If there’s anything else we can do for you, please don’t hesitate to reach out!

Wow, thank you for sharing such a fantastic review! We're honored to hear that this was the best service appointment experience you've ever had. Our team takes pride in being friendly, respectful of your time, and ensuring you're comfortable throughout the process. We're thrilled that Jordan went above and beyond to make your visit exceptional. Your recommendation means the world to us, and we look forward to the opportunity to serve you again in the future. Thank you for choosing us!

Thank you for your feedback. We sincerely apologize for the unprofessional experience you had with our service department. We understand how frustrating it can be when appointment times aren’t respected, and when communication is unclear. This is not the level of service we strive to provide, and we deeply regret that we did not meet your expectations. We take your comments seriously and will work to improve our scheduling, communication, and overall professionalism. Your time is valuable, and we will make every effort to ensure a more efficient and respectful experience in the future. Thank you for bringing these issues to our attention.

Thank you for your kind review! We’re glad to hear you had a great experience with our friendly team and appreciated the regular updates throughout the service. Keeping our customers informed is a top priority, and it’s wonderful to know it made a positive impression. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

Thank you for your wonderful review! We’re thrilled to hear that you found our work fast, efficient, and reasonably priced. Providing a clean and comfortable waiting area, along with courteous service, is a priority for us. We truly appreciate your kind words and look forward to serving you again in the future!

Thank you for your kind words! We're so glad to hear our team was helpful, kind, and courteous while servicing your vehicle promptly. We appreciate your trust in us and wish you a wonderful holiday season!

Thank you for sharing your feedback. We are sorry to hear about your negative experience with the added costs for add-ons. Transparency and honesty are extremely important to us. We appreciate your acknowledgment of Q for his efforts in saving the deal, and we will make sure to continue working towards providing a more straightforward and transparent experience for all customers. Your feedback is invaluable, and we hope to regain your trust moving forward.

Thank you for your feedback! We're glad to hear that our team was courteous, resolved the issue, and kept you informed throughout the process. We appreciate your trust and look forward to assisting you again in the future!

Thank you for taking the time to provide such detailed feedback. We understand your frustration with the delays, lack of communication, and inadequate inspection of your truck. This is certainly not the level of service we strive to provide. The delay in addressing your concerns and the lack of proactive updates are areas we will be addressing with our team. We also regret that no loaner vehicle was offered to you during the extended wait. Your experience reflects a clear breakdown in communication and service, and we will take steps to improve these processes. We value your feedback and are committed to learning from this experience in order to provide better service to all customers moving forward. We understand your decision to seek service elsewhere, but we hope to have the opportunity to restore your trust in the future.

Thank you for your kind words! We're glad to hear our team was helpful, kind, and courteous while servicing your vehicle promptly. Wishing you a joyful and happy holiday season!