Reviews
Everyone is extremely friendly and the whole process was
Everyone is extremely friendly and the whole process was seamless! Would highly recommend to anyone I know.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're so glad to hear that you had a seamless experience and felt well taken care of by our friendly team. Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to serving you again in the future!
They are always quick and I like they keep you informed
They are always quick and I like they keep you informed step by step about your vehicle. I wish the coffee was stocked though.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We're so glad to hear that you appreciate our quick service and step-by-step updates on your vehicle. We also appreciate your feedback about the coffee – we’ll definitely work on keeping it stocked for our customers. We look forward to serving you again soon!
Marquis 'Q' Singleton was amazing.
Marquis 'Q' Singleton was amazing. He was very professional and informative about my new vehicle. The General Manager knew how I was when I arrived and greeted me immediately. I would recommend Academy CDJR to anyone who is looking for a great vehicle and wonderful staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing feedback! We're thrilled to hear that Marquis 'Q' Singleton provided you with professional and informative service and that our General Manager made you feel welcome right away. Your recommendation means the world to us, and we're so glad you had a great experience with the Academy CDJR team. Enjoy your new vehicle!
We bought our 3rd vehicle this past weekend from Academy.
We bought our 3rd vehicle this past weekend from Academy. Marcus was awesome!! We try to send business your way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Great crew and they fixed my windshield in timely manner.
Great crew and they fixed my windshield in timely manner. Just appreciate all of them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're so glad our crew could take care of your windshield promptly. Your appreciation means a lot to us, and we’re here whenever you need us!
They take good care of their customers while the cars are
They take good care of their customers while the cars are in the shop. I appreciate all they done for me.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, we appreciate the feedback. If there is anything we can do to earn a 5 star, please let us know!
I love this dealership I get the best service and the
I love this dealership I get the best service and the best deals and I love no matter no matter what service I recieve they vacuum my car and wipe down my interior but for the first time with Hailey rinehart as my representative that did not occur on either vehicle leaving me disappointed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
All service people were very courteous and helpful.
All service people were very courteous and helpful. Facilities was clean and organized. They were able to diagnose my problem right away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!
Jordan was in regular contact through the process.
Jordan was in regular contact through the process. However, the tech working the vehicle only checked items that needed service and cleared alerts but failed to resolve the battery light on the dash. Vehicle was returned on the Monday after picking up the prior Friday with issue unresolved. Tech's initial diagnoses to the car returning was the alternator needs replaced which was clearly stated to staff that this shop worked this Spring.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, and we apologize for the inconvenience caused. We're glad to hear that Jordan kept in regular contact, but we’re disappointed to learn that the issue with the battery light wasn’t resolved and that the diagnosis was not accurate. It’s concerning that the alternator issue was overlooked, especially after it was clearly stated that the alternator had been worked on earlier this year. We’ll review this with our team to ensure better communication and thoroughness moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to address this issue for you. Thank you for your patience.
Very efficient, polite, clean, pro.
Very efficient, polite, clean, pro.ot. headvised me of a money savings deal for oul changes! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!